Audit and Operations Executive

Highly motivated and career-driven operations and audit executive with 5 years of experience in expense control auditing and financial risk mitigation and over 7 years in financial institution operations and management. Proven organizational and leadership skills.

Areas of Strength:

Working Knowledge of Oracle Payments, R12

Internal Financial Auditing

Financial Institution Management

Team Collaboration, Scheduling and Management

Client Communications

Dispute Resolution

Professional Work History

Apex Analytix Greensboro, NC March, 2009 – January, 2013

Served multiple roles, over a period of 4 years, with the fastest-growing provider of audit technology and transaction services. With a total of over 250 clients whose revenue exceeds $2.4 trillion, Apex Analytix has proven training protocol for its team which, collectively, has worked to create over 95% retention rate and a total client savings of over $1.5 billion.

Audit Analyst (Tampa, FL)

Served as on-site resource performing global incorrect / overpayment prevention audits for a Fortune 100 company

Performed daily data review and analysis to detect potential financial output errors and subsequent overpayments using Oracle Release 12

Focused on loss recovery of funds resulting from undetected errors

Served as Assistant to Senior Auditor for Historical AP Statement Reviews and Duplicate Payment Audits

Conducted independently, or oversaw team collaboration on, Early Payment Discount Audit to ensure maximum client discounts

Client Recovery Analyst (Greensboro, NC)

Analyzed credits present on Vendor Statements for AP Audits by communicating with vendors and requesting documentation

Enforced and Completed credit validation processes

Served as cross-functional team leader during the deployment of new policies affecting the Statements Department

Wachovia Bank Winston Salem, NC November, 2008 – February, 2009

As part of the fourth-largest bank-holding company, the role of the Senior Operations Analyst was important in the enforcement of new quality / banking standards during the acquisition by Wells Fargo in 2008.

Senior Operations Analyst / Risk Management

Performed research and analysis for Critical Risk Management Group

Enforced financial regulatory policy compliance

Served as key examiner of financial records /consumer accounts flagged for Critical Risk

Chase Bank Long Island, NY September, 2005 – March, 2008

Assistant Branch Manager (Easthampton, NY)

Assistant Branch Manager (Center Moriches, NY)

The Assistant Branch Manager Role entailed overseeing general branch activities, personnel management and coordination of all non-management tasks.

Responsible for all branch operations

Responsible for cash control and monthly budgeting for the branch

Resolved often unique and complicated customer service issues; dispute resolution

In charge of monthly and quarterly cash audits on vaults and tellers

Supervision and Mangement of teller staff

Conducted and reported performance reviews for all branch employees

Oracle Payments R12

Microsoft Office (all programs)

Word

Powerpoint

Excel

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