Customer Service Manager

Zanta'Vious Rush

Decatur, GA

770-***-****

**************@*****.***

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Objective

Seeking a position with warehouse/distribution, where I can utilize my proficient forklift and industrious skills.

Qualifications

Career-level experienced in forklift operator/production work.

Sharp and assertive in solving problems; team player in achieving a goal.

Advance experience and knowledge of warehouse operation and operating equipment.

Diligent worker, follow instructions easily, work well under pressure, and efficiently work in any temperature setting.

High-energy and dependable; proven ability to produce within a demanding work schedule.

Education

Towers High School Diploma, Decatur, GA 1999-2003

Gordon College, Barnesville, GA Business Administration, 2004-2005

Atlanta Technical College, Atlanta, GA coursework: Marketing, Economics, and Principle Management 2006-2007.

Relevant Experience

Shipping Associate: 07/2011-present, Home Depot, McDonough, GA

Working in the shipping department, picking, packing, and scanning orders using a pallet and doing inventory. Using a forklift to ship out the products.

Loader/Order Puller: 09/2009-11/2010, HH Gregg, Ellenwood, GA

Using forklift to pull orders, working in the receiving and shipping department, picking, packing, and scanning orders using a palletize and doing inventory.

Pulled stocked orders in a temperature controlled setting.

Served as a FedEx warehouse person with the use of an RF Scanner.

Packer: 06/2009-09/2009, First Pro, Norcross, GA

Using a pallet jack for loaded orders, packing, and loading package on a pallet.

Signed time sheet when starting and finishing an order.

Dock Worker: 09/2007-01/2008, USF Holland, Ellenwood, GA

Report directly to the Operations Manager.

Using a forklift or pallet jack to load/unload freight (Foods, Hazmat, and ect). Receive bills of lading, weighing, and convey freight across dock cautiously from/to the assigned trailers.

Dock Worker: 07/2006-02/2008, Saia Motors, Ellenwood, GA

Report directly to the Operations Manager.

Operating forklift or pallet jack to load/unload freight (Foods, Hazmat, and ect). Complete given manifest, scanning orders, and transfer freight across dock carefully from/to the assigned trailers.

Package Handler: 06/2005-10/2006, FedEx Ground, Ellenwood, GA

Sorting packages on the belt correctly, then quickly scan and lifting/carrying assign packages up to 75 lbs. into precise vans.

Receive the Best Scanner Percentage Award on my shift.

Dishwasher: 06/2005-12/2005, O’Charley’s, Tucker, GA

Sanitize, stacking dishes, and keeping work area tidy.

Package Handler: 07/2004-02/2005, FedEx Ground, Ellenwood, GA

Quickly operate scanner and load appointed packages up to 75 lbs. into proper vans. Receive the Best Scanner Percentage Award on my shift.

Stock Clerk/Customer Service: 09/2002-10/2003, Party City, Atlanta, GA

Stock shelves on each aisle assist the customers, set up advertising signs, inventory, and displays.

Fill in balloon orders and customer services for assistance.

Other Experience

7yrs Carpenter Associate Xclusive Remodeling

10yrs Housekeeping Associate Cedric Cleaning Services

4yrs Landscape Associate Charles Landscaping Services

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