IT Manager

VICTOR GOUGE

*******@*****.***

***** ******* ** **** #*,

Polson, MT 59860

Home: 406-***-****

Cell: 808-***-****

IT/IS MANAGER

Applications Development / Integration & Installation / Business Continuity / Programs & Projects / Multi-site / Training Hardware & Software Maintenance / Security / Disaster Recovery / QA

Managing and implementing complex IT/IS infrastructure upgrades for small and mid-sized companies in diverse industries, I have improved support of all systems and users. My programming abilities allow me to evaluate the applicability of new technologies and tailor information systems to meet company needs.

-Implementing cutting edge IS/IT systems to expand revenue opportunities

-Customizing technical solutions to fulfill administrative requirements

-Developing software to foster greater departmental productivity and efficiency

-Hiring and training superior IS/IT support teams

-Analyzing and providing strong direction for attainment of corporate objectives

Working well with people at all levels, my outstanding communication skills allow me to translate end user needs into workable applications and systems. My certification in Accounting and Computer Programming is from Spokane Technical Institute.

Technical Skills: IBM AS400 RPG, CL, CGI Scripts OS/400, LANSA, SEU, DFU, PDM, Query IBM S/36, IBM PCs and Compatibles, HTML, Java Script, Window operating systems, Microsoft applications, Adobe applications, Nortel phone Meridian 1 Option 11 PBX configuration, Novell applications. Knowledge of network infrastructures.

CAREER HISTORY

IS/IT Consultant, Kohala Software Consulting, January 2009 to Present. Provide office managers with necessary hardware and software setup. Serve as state-wide contractor for key client, eQHIP, a company installing eClinical EMR software for physicians' offices.

IS Site Manager, North Hawaii Community Hospital, 2008 to 2009. Stayed with hospital for one year through company-wide management transition to Phoenix Health Systems; assured seamless transition of IT/IS functions.

Adventist Health, a national $36M hospital systems operator:

IS Site Manager, 2001 to 2008. Managed daily operations of IT staff, information security and infrastructure equipment for 450-employee North Hawaii Community Hospital. Oversaw $400K budget and IT team of three. Collaborated with managers to outline departmental and administrative needs, meeting budgetary requirements.

Senior Computer Programmer, Adventist Health, 1996 to 2001. Adventist Health, 1996 to 2001. Delivering superior customer support to clients in healthcare. Responsible for software development and documentation for accounting and insurance billing.

Earlier: Computer Programmer for companies including Vic’s Software, National Software Services, and Spokane Software Systems. Wrote new programs and supported customers. Maintained software and hardware, delivering superior customer support to clients in diverse industries, from trucking to fruit growers to healthcare. Delivered analysis and report programs for payroll, product inventory and invoicing.

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