judith fraser

Judith Fraser

**** ** ***** ******, ** *****

281-***-****

E-mail ************@*****.***

Objective

Seeking a position that will utilize my professional background as an assistant administrative that will focus on strong customer service skills and accomplishments.

Qualifications

•Proven organization, communication, and problem-solving skills.

•Strong analytical and problem-solving abilities.

•High-energy person and results-oriented professional.

•Internet research capabilities.

•Outstanding written and oral communication in English.

Technical Skills

Skills: Computer Proficiency: Windows XP, Windows 98, and Microsoft Office

Software: Word, Excel, and Access, Proficient in Windows XP, Windows 98, and Microsoft Office

Other Skills: Type 45 WPM

Work Experience

09/06 – 12/27 Mattress Giant Houston, TX

Administrative Assistant

· Assist Customers with warranty problems

· Run Warranty report daily and mail out to customers

· Order office supplies and shipped out supplies to twenty-eight stores weekly

· Answer telephones, direct calls and take messages

· Prepare approval letters, denial letters and requests

· Operate photocopiers, scanners, facsimile machines, voice mail systems and personal computer

12/02 - Present Self Employed Houston, TX

Computer Tech

· Performed systems checks and monitor equipment for failure or errors.

· Respond to program error messages by finding and correcting problems or terminating the program.

· Load peripheral equipment with selected materials for operating runs.

· Build computers to customer satisfaction, perform trouble shooting, complete repairs, and rout to networks.

11/05 – 09/06 Spherion Houston, TX

Administrative Assistant/Clerical

· Data Entry

· Answer telephones, direct calls and take messages

· Operate photocopiers, scanners facsimile machines

· Order office supplies

09/05 – 11/05 FEMA/Redcross Houston, TX

Administrative Assistant

· Assisted client in filling out paper work and approve checks for payment

· Entered client’s information into data base

· Called client for assessment of damage to their property

· Determined if payments were to be sent

· Issued cash card for payment

· Fraud investigations

04/98 – 12/02 Resource Staffing Houston, TX

Administrative Assistant

· Compiled, sorted, and verified the accuracy of data before it was entered into database.

· Prepared invoices for data entry skills, compared data with source documents, and corrected data entry errors.

· Proofread, accepted orders, recorded records and reports, scheduled appointments, and sorted mail.

· Operated photocopiers, scanners, facsimile machines, voice mail systems and personal computers.

· Answered telephones, directed calls and took messages.

10/95 – 04/98 Certified Houston, TX

Administrative Assistant

· Maintained records management systems, and performed basic bookkeeping functions.

· Opened, sorted, and distributed incoming correspondence, including faxes and emails.

· Read and analyzed incoming memos, submissions, and reports in order to determine their significance and plan their distribution.

01/95 – 08/95 Burnett Personnel Houston, TX

Shipping and Receiving

· Prepared international shipments for processing.

· Recorded shipment data such as bar coding, weighing, data entry, and invoice verification.

· Prepared documents, such as work orders, bills of lading, and shipping orders to route materials.

· Determined shipping method of materials, using knowledge of shipping orders to route materials.

· Packed, sealed, labeled, prepared materials for shipping.

Education

Houston Community College Houston, TX

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