RICH HIGGINS
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home: 919-***-**** cell: 919-***-****
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TOP SALES AND MANAGEMENT EXECUTIVE
Seeking to Transfer Broad-Based Skill Set, 11+ Years of Experience in Domestic/Global Markets, & Business Development Success into Sales/Management Position
Recognized and respected accomplished leader in sales. Delivering multimillion-dollar business growth and engineering red-to-black profit turnarounds. Results-focused, quality-driven professional. Advanced presentation and relationship development abilities. Recognized strengths in consistently being top producer in revenue growth.
Core Knowledge & Skill Areas:
• Healthcare IT • Solutions Selling Strategies • Business Development
• Contract Negotiations • Software/IT Equipment Sales • Customer Relationships
• EHR, Practice Management • Effective Presentation Skills • Process Redesign/Streamlining
• Sales Pipeline Expansion • Team Training & Mentoring • Strategic Planning
Awards & Recognition:
• Closed largest account in company history as a Territory Manager 2010
• Top revenue sales nationally, public sector Q1 2007.
• President’s Council (top 5% national sales force 3 years).
• Presidents Club member 2 years.
RELEVANT EXPERIENCE INTUIT HEALTH, Raleigh, NC 2 years
Territory Manager
Managing the successful growth of sales within a ten state area to physician practices. Healthcare IT web based (SAS) model to physician practices working with ambulatory EHR and practice management systems to support the most efficient workflow for any practice.
• Signed largest single Territory Manager sale in company history within first financial quarter.
• Drove new business through effective territory management, presentations and seminars by 59%.
CINGULAR, Raleigh, NC 2 years
GLOBAL ACCOUNTS MANAGER
Managed all sales and marketing activities for North Carolina state and local government, generating over $4,000,000 in sales. Responsibility for forecasting, creation of sales goals and development of global sales plans on an annual basis. Negotiated new product distribution contracts.
Selected Accomplishments:
• Revenue increased by 209% within the first 6 sales quarters by actively prospecting and creating high level relationships within the state of North Carolina. Delivered fastest revenue growth for public sector channel.
• Signed largest government data card conversion from competitor by having a thorough understanding of the customers’ needs and goals. Bringing in nearly a half million dollars per year in additional revenue.
NEXTEL COMMUNICATIONS, Cary, NC 8 years
SALES MARKETING ACCOUNT MANAGER
Manage sales/marketing deployment of next generation broadband technology, bringing national exposure and competitive offer to market.
• Led sales & marketing of a new wireless broadband technology. Successful launch brought national exposure to Nextel and benefits of wireless broadband to corporate companies as well as the government sector.
• Implemented sales and marketing campaign targeting high level IT decision makers in the top 200 public and private companies in the Raleigh, Durham Metropolitan markets. Result in increased sales month over month while consistently achieving top sales numbers.
SENIOR ACCOUNT MANAGER
New Account Development to local business, key account management to corporate and government verticals. Consistently achieved top 5% in national sales rankings.
• Opened new accounts through market prospecting, actively prospecting key market segments and targeting key verticals. Sales consistently ranked in the top 5% nationally.
• Trained junior sales representatives in prospecting and time management strategies, bringing local market to leadership position in the region.
EDUCATION SOUTHERN ILLINOIS UNIVERSITY, Carbondale, IL
BA in Communications/Business
TECHNICAL SKILLS Healthcare IT. Ambulatory EMR / Practice Management. Collaboration technologies, VM Ware, storage, data center infrastructure, server virtualization & Cisco unified communications. Contact management database (CRM).