Customer Service Administrative Assistant
Resume:
YARISNETT RUIZ
Philadelphia, PA 19140
**********@*******.***
OBJECTIVE
To obtain an entry level medical administrative specialist position that will allow for growth, advancement and allow me to utilize my newly acquired skills.
CERTIFICATIONS
Front Office Medicare Web-based
CMS 1500 Forms
Diagnosis ICD
EDUCATION
Lincoln Technical Institute Medical Career Education Center Philadelphia, PA
Medical Administrative Assistant, Diploma 3.77 GPA with 92% attendance
Instituto De Banca y Comercio Ponce, PR
Cosmetology, Diploma
QUALIFICATIONS/BUSINESS SKILLS
Familiar with Coding Manuals: ICD-9, CPT, and HCPCS Level 2
Proficient in working with medical databases (Medisoft)
Familiar with preparing CMS 1500 forms and processing patient insurance and billing forms using standard coding systems
Knowledge of medical terminology, anatomy, physiology and basic pathology using systems approach
Trained to record histories, maintain charts, schedule appointments and outpatient admissions
Proficient using variety Windows operating systems
Knowledge of effective communications with culturally diverse patient/staff populations
Type 43 wpm
EXPERIENCE
Tus Ojos Philadelphia, PA 2010-Present
Medical Receptionist
Register new and established patients
Verify insurance eligibility
Make appointments
Answer multi-lines
Sally Beauty Supply Philadelphia, PA 2008-2009
Sales Associate
Greet customers and ascertain what each customer wants or needs
Operate cash register to process money, credit and check transactions
Arrange supplies and merchandise on shelves
Philadelphia Direct Philadelphia, PA 2007-2008
Telemarketer
Made outbound calls to contacts to promote products and services offered
Maintained statistics of calls made and successes achieved
Ensured quality customer service on all levels
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