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Customer Service, Research & Administrative Experience

Sierra Vista, AZ, 85650
November 16, 2009

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Darcy Newlin

**** *. *** ***** ***

Sierra Vista AZ 85650



** ***** ******** ******* **********

Proficient with Windows based software

SAP software

Good written and verbal communication skills

Type 55 words a minute

Employment History

7/2007 to 10/2009 McKesson Pharmaceutical

Hospital Coordinator

Answer 40+ incoming calls from hospital pharmacies and process drug orders

Research drug availability and medical information with 15 + vendors

Streamlined resource tool that cut research time from 10 minutes to 2 minutes

10/2006 to 7/2007 Transcription Express


Transcribed auto insurance claim interviews accurately within 24 hours

2/2004 to 10/2006 Hillyard Inc.

Office Coordinator

Managed office of 4 under the supervision of the department director

Assisted with software development including scheduling training nation wide

1/2002 to 1/2003 CIT Group Equipment Finance

Compliance Unit Secretary

Correspond with 300+ customers a month to obtain financial documents for airplane financing over $500,000

Coordinate projects with 4 analysts and support department manager


Arizona State University (BA Sociology) – July 2003

Certified Pharmacy Technician – February 2008

Finger print clearance

Community Service

HOA member at large, Blake’s Miracle Foundation, Locks of Love, Gabaldon Hall Council Vice President, March of Dimes, United Food Bank, Walk for Juvenile Diabetes Community Involvement Team

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