Customer Service, Research & Administrative Experience
Resume:
Darcy Newlin
Sierra Vista AZ 85650
*******@*******.***
Skills/Abilities
** ***** ******** ******* **********
Proficient with Windows based software
SAP software
Good written and verbal communication skills
Type 55 words a minute
Employment History
7/2007 to 10/2009 McKesson Pharmaceutical
Hospital Coordinator
Answer 40+ incoming calls from hospital pharmacies and process drug orders
Research drug availability and medical information with 15 + vendors
Streamlined resource tool that cut research time from 10 minutes to 2 minutes
10/2006 to 7/2007 Transcription Express
Transcriber
Transcribed auto insurance claim interviews accurately within 24 hours
2/2004 to 10/2006 Hillyard Inc.
Office Coordinator
Managed office of 4 under the supervision of the department director
Assisted with software development including scheduling training nation wide
1/2002 to 1/2003 CIT Group Equipment Finance
Compliance Unit Secretary
Correspond with 300+ customers a month to obtain financial documents for airplane financing over $500,000
Coordinate projects with 4 analysts and support department manager
Education/Certification
Arizona State University (BA Sociology) – July 2003
Certified Pharmacy Technician – February 2008
Finger print clearance
Community Service
HOA member at large, Blake’s Miracle Foundation, Locks of Love, Gabaldon Hall Council Vice President, March of Dimes, United Food Bank, Walk for Juvenile Diabetes Community Involvement Team
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