For home-based/online job or position

Gretta Marpre Blanco

Objective: To establish a fulfilling career in a “Quality First” organization where I can both chance and share my skills and knowledge.

Experience: September 2006–Present

Teletech CMC Roxas, Phils

Customer Care Representative/Number Porting Specialist

*Receives calls and assists Sprint/Nextel subscribers in

transferring numbers over to Sprint; attends to all general concern.

*Receives calls and assists general concern of Best Buy online shoppers.

May 2004–September 2006

Taters Enterprises, Inc.

Operations Supervisor/Training Officer

*Conducts Gen. Orientation and Basic Crew Training to franchise stores.

*Performs Internal Quality Audit to franchise stores.

*Assisted the President in the training and dissemination of all TQM, QC, 5S and

TE programs.

*Created and conducted the basic module on Food Safety, 5S, Policy Management &

Production Planning

*Created and Implemented Popcorn Production Planning w/ 95% “just-in-time” result

and 5% variance.

*Created and conducted Skills Inventory (skills leveling) to Team Captains and

Leader Trainees.

*Assisted the President in all the company-wide training programs.

*Employee Suggestion Program Chairman

*TQM Steering Committee Member-IQA

*Supervised 2 company-owned stores

November 2001–May 2004

Promdi Deli, Inc.

Warehouse Manager/Wholesale Dept. Supervisor

January-September 2001

Taters Enterprises, Inc

Marketing Assistant

January-December 2000

Mead Johnson, Inc

Medical Representative

March 1996-December 1999

De Ocampo Memorial Hospital

O.R. / E.R. Nurse

January 1994-January 1996

Pediapharma, Inc

Medical Representative

May-December 1993

Metropolitan General Hospital

Pediatric Nurse

Education: 1993–1989 Mary Chiles College of Nursing, Manila Phils

B.S. Nursing

Nurse Licensure Examination Board Passer

Interests: Computers, Surfing, Music, Production Planning, Production Control

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