Medical Receptionists/Scheduler (MA)
Resume:
Shontae Enriquez-Holmes
**********@*****.***
***** * **** *** ***# 244
Glendale, AZ 85306
Cell: 602-***-****
Objective
To obtain employment within a fast paced. Challenging and rewarding company that will afford me the opportunity to utilize my existing skills as well as assisting in the development of new skills.
Experience
May 2008 - January 2009
Arcadia Radiology and Breast Center Glendale, AZ
Scheduler-Front Office Coordinator
•Schedule diagnostic exams and procedures
•Schedule all faxed order sent by providers and facilities
•Verify benefits and eligibility
•Answer multi-phone lines
September 2005 - May 2008
CIGNA Healthcare Phoenix, AZ
Customer Service Representative (Call Center)
•Receive inbound calls
•Provide benefits and eligibility to providers and members
•Provide claim status to providers and members
•Resubmit incorrect claims for reprocessing
December 2004 - March 2005
MidAmerica Healthcare Milwaukee, WI
Receptionist
•Meeting and greeting clients
•Answer multi-lines
•Administrative clerical office duties required
•Distribute paychecks to all employees
August 2003 - October 2004
On Assignment Milwaukee, WI
Scheduler/Front Office
•Front Office appointments scheduling
•Front Office Check In/Out patients
•Answer multi-phone lines
•Triage calls to proper departments/call in prescription refills
•B/O Medical Assistant
April 2001 - June 2003
Arcadia Radiology and Breast Center Glendale, AZ
Scheduler/Front Office Receptionist/Check Out
•Scheduled radiology exams, procedures and breast biopsy
•Front Office Coordinator
•Check In/Out Patients
•Answer multi-phone lines
May 1999 - December 2001
Dr Charles E Castillo, MD Phoenix, AZ
Surgery Scheduler-Medical Assistant
•Front office check In/Out
•Schedule new and F/U appointments
•Schedule In/Outpatient surgeries
•Obtain authorization and pre-certifications for surgeries, procedures and diagnostic testings
•Assist back office surgical procedures (MA)
•Daily log sheet for all B/O duties (stocking/sterilizing exam rooms, autoclaving surgical instrument etc.)
October 1998 - May 1999
Barnett-Dulaney Eye Center Phoenix, AZ
Front Office/Check Out
•Schedule all inbound call for appointments.
•Collect co-payments
•Daily payment posting and deposits.
June 1997 - May 1998
Sunwest Internal Medicine Phoenix, AZ
Front Office/Back Office (MA)
•Front office check in/out and collecting all copayment
•Schedule new and F/U Appointments.
•B/O Medical Assistant
•Verify benefits and eligibility and coordinate referrals
Education International Institute of the Americas
Other
Medical Assistant Phoenix, AZ
Contact this candidate