Receptionist and Customer Service

SHEDONA T. FRUGE’

*** ********* ****** *** *

Houma LA 70364

985-***-****

*******@*****.***

OBJECTIVE

To obtain a position to contribute to current operations and business development.

EXPERIENCE

Teller, December 2008 – Present

Regions Bank, Houma, LA

 Answering the phones

 Customer Service and Transaction Handling

 Work both “Drive-thru” and “Lobby”

Receptionist, July 2007-November 2008

Flynn, Manceaux, Arcement, and Pizzolato Chiropractic and Physical Therapy Clinic, Houma, LA

 Answering the phones

 Scheduling patients

 Posting payments

Cashier/Postal worker; September 2006-July 2007

Rouses Supermarket, Houma, LA

 Operated cash register for customers’ checkout services

 Operated postal services

Customer Service Rep/Trainer Cashier; December 2005-September 2006

Ross Dress For Less, Houma, LA

 Provide knowledge customer service for retail sales and checkout

 Help to train new cashiers

Independent Beauty Consultant; January 2006-Present

MaryKay Incorporation, Houma, LA

 Teach skin care classes to women

 Recruit other individuals

Customer Service Rep/Trainer Cashier, (Seasonal & Part-time), May-December 2004

Goody’s Family Clothing, Houma LA and Jackson TN

 Provided knowledge customer services for retail sales and checkout

 Helped to train new cashiers

 Worked on the Assets and Perm teams

 Assisted with merchandise displays

Desk Monitor, Fall 2003

Sports Center/Freed-Hardeman University, Henderson TN

 Maintained log of users of the Sports Center’s facilities, including guest, members,

students, and faculty

 Answered user’s questions by telephone and in person

Cashier, October 2000 - August 2001; Seasonal & Summers 2001-2003

Cannata’s Food Market, Houma LA

 Operated cash register for customers’ checkout services

 Helped to train new cashiers

SKILLS

Training, customer service, and cashiering, answering phones, scheduling patients

PC/Windows, MS Office (Word, Excel, PowerPoint)

EDUCATION

Bachelor of Business Administration in Management, August 2005

Freed-Hardeman University, Henderson TN

HONORS & ACTIVITIES

National Dean’s List, 2 years

Sonshine Singers, choral group; Librarian

Tri-Zeta, collegiate social club

Makin’ Music, campus-wide musical production

Intramural sports

REFERENECES

Available upon request.

Contact this candidate