Administrative Assistant

SUSAN FOREMAN

***** **** ****** ****, #***

Castro Valley, CA 94546-5439

Home 510-***-****

Mobile 510-***-****

*************@*****.***

SUMMARY OF QUALIFICATIONS

Skillful and dedicated Administrative Assistant with extensive experience in the coordination, planning, and support of daily operational and administrative functions

Proven track record of accurately completing research, reporting, information management, marketing, and business development efforts within budget requirements

Sound verbal and written communication skills, detail-oriented, highly organized and efficient, ability to develop positive working relationships with management and coworkers; works well independently and as a contributing team member

Comfortable with all computer operating systems, Proficient in Microsoft Office System, Outlook, ACT, Winfax, Lotus Notes, Microsoft Windows®

Demonstrated capacity to provide comprehensive support for executive-level staff including scheduling meetings, coordinating travel, and effectively managing all essential tasks

PROFESSIONAL EXPERIENCE

HINCH FAMILY - Hayward, California 2009 to Present

Caregiver

Providing care for a client recovering from a severe spinal cord injury. Assist with personal care, meals, housekeeping, medication reminders, grocery shopping, escort to doctor's appointments and engage in daily activities, including organizing mail, managing appointments, reading newspaper and exercising

CONSUMER SOURCE/EAST BAY APARTMENT GUIDE – Pleasanton, California 1999-2008

Northwest Regional Business Operations Coordinator

Solely responsible for providing comprehensive support for Northwest Regional Director including scheduling meetings, coordinating travel, and effectively managing all essential tasks. Administrative support over six markets within the region

Market Manager/Administrative Assistant

Responsible for the administrative operations of the market and assisted the Publisher and other members of the market staff--Supervision of administrative staff--Duties included: monitoring and maintenance collection of market receivables, maintained contract and billing process, coordination of accounts payable & receivables and commissions with the Corporate Office, produce in-house reports as required for Publisher and sales staff, assist with budgets for market, acted as liaison with office landlord, prepared weekly and monthly reports for Regional Director as requested, served as production coordinator for the publication, assist in the coordination and creation of the market trade shows, responsible for hiring and training administrative staff, conducted performance reviews and evaluations of administrative staff

RNS, INC. – Hayward, California 1998-1999

Administrative Assistant/Staffing Coordinator

Responsible for the daily operations of a large nursing registry. Duties included; interviewing and initial screening of applicants, verification of licenses with local and state agencies, creation, maintenance, and audit of company files, maintenance of daily, weekly & monthly statistics of company progress, billing and collections, and customer service between nurses and client hospitals

ST. ROSE HOSPITAL – Hayward, California 1995-1998

Unit Assistant

Responsible for all unit assistant duties, including transcription of physicians orders, ordering of patient’s laboratory tests and medications, disposition and distribution of supplies for the Medical/Surgical floors, and calculating acuity for the next shift

JC PENNEY CUSTOM DECORATING – Hayward, California 1981-1994

Interior Decorator/Outside Sales

Built and maintained a wide client base. Responsible for ordering, installation and customer service for each individual client

AWARDS RECEIVED

2008 Winner of Northwest Region Collection Contest, first and second quarters consecutively

Member of the JC Penney Two Million Dollar Club for excellent customer service and sales

Received numerous JC Penney customer service trips and awards

EDUCATION

Associate of Arts, Chabot College, Hayward, California

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