Customer Service Human Resources
Resume:
**** • MOONSTONE DR. • SAN DIEGO, CA *****
217-***-**** • ***********@*****.***
ALLISON SPOONMORE
OBJECTIVE
To obtain an Administrative position so that I may broaden my knowledge, experience, and skills for an enhanced career.
EDUCATION
Southern Illinois University Edwardsville (SIUE) Edwardsville, IL
Bachelor of Science in Business Administration: HR Mgmt Graduated: May 2012
GPA: 3.51
Saint Louis Community College Meramec (STLCC) Saint Louis, MO
Associate in Arts Degree Graduated: Dec. 2009
QUALIFICATIONS AND ACCOMPLISHMENTS
Academic Projects
o Human Resources Management Simulation
o The Business Strategy Game Simulation
o Marketing Research Project - IBM SPSS Data Collection
Coursework
o Training and development- job competence, employee evaluations
o Organizational behavior and interpersonal skills- small group issues, improvement systems
o Recruiting, selecting and hiring- selection procedure development, equal employment
Leadership/Volunteer Experience
o Kirkwood Park Cleanup- coordinated a small group to complete the project in a time-efficient manner
o Circle of Concern- mediated between fellow team members and external sources to raise donations for the local charity event
o Operation Homefront- took the initiative to advertise and inform multiple patrons about the foundation to raise funds for military families
EMPLOYMENT HISTORY
Server- Pacific Beach Bar and Grill – San Diego, CA June 2012-Present
Bartender/Server- Hooters Inc. of Maryland Heights, MO October 2008- May 2012
Trainer/Server/Hostess - Taste of Thai, Quincy, IL May 2007- July 2009
SKILLS AND ABILITIES
Proficient in Microsoft Word, Excel, and PowerPoint
Strong communication, multitasking, time management, and customer service skills
Great work ethic with professional writing and phone etiquette
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