Customer Service Manager
Resume:
Justin M. Purnell
(***) ***- **** *** Bent Creek Ranch Rd
Email: **************@*****.*** Asheville NC 28806
July 14, 2012
To whom it may concern:
It is with great pleasure that I am submitting my resume for consideration
as Director of Athletics Development. A degree from Appalachian State
University and over twenty years of experience working with various student
groups as a teacher and outdoor leader I feel I have a great deal to offer.
Throughout my career I have been given the opportunity to work with various
organizations in all different levels, management, recruiting, developing
programs, managing budgets, supervising staff and teaching directly as an
instructor. My years at Christ School for Boys and as the CEO of Teach
the World Online; gave me the understanding of administration and how to
effectively communicate with people, the importance of customer service and
multitasking projects.
I would like an opportunity to discuss with you in greater detail the
energy and excitement I can bring to The University of North Carolina of
Asheville. Included you will find my resume, references. Please feel free
to call me anytime 828-***-****.
Thank you for your time,
Justin
Justin M. Purnell
**************@*****.***
Skype name: Justin.purnell
Justin M. Purnell
(828) 551- 3542 104 Bent Creek Ranch Rd
Email: **************@*****.*** Asheville NC 28806
OBJECTIVE:
To work in a stimulating environment that is both challenging and
rewarding. To lead, motivate, manage, supervise and to assist and direct
in creating solutions while continuing to grow professionally.
SUMMARY:
Strong Communication Skills both Verbal and Written
Decisive Leader with Proven Success in Problem Solving
Motivational Team Leader
Passionate and Award Winning Customer Service
Budget Planning and Cost Control
Organize, Multitask and Supervise Complex Projects
Program Development and Strategic Planning
PROFESSIONAL EXPERIENCE:
TWOL- Teach The World On Line March 2010-Present
CEO/Field Director.
Travel to Haiti and Brazil setting up schools, hiring staff in Haiti.
Teach ESL classes via Skype in around the world.
Recruit, train and supervise volunteer teacher Corps
Supervise and manage Haitian and American staff.
Real Estate Agent 2006-Present
1 Town & Mountain Realty, Broker/Realtor 2012-present
2 Keller Williams Professionals Realty, Broker/Realtor 2006-April 2012
October 2007: Customer Service Award Keller Williams Realty
3
4 Christ School, December 1998 -2006
Director of Student Activities
Manage, Supervise and Balance the Budget
Recruit and Direct Faculty Leadership
Develop and Manage Weekly Duty Schedules
Recruit and Supervise Student Participation
Head of House:
Managed, supervised a House of 32 boys and 3 house parents
Coaching Duties:
Coached Varsity and JV Soccer
Outdoor Program Instructor: Kayaking, Mountain Biking, Canoeing,
Backpacking, Rock Climbing
Started the First High School Lacrosse Program in WNC
Snack Bar Manager: Responsible for Budget, inventory and Staff
Sports Camp Director: Managed and Directed Two Week Sports and Adventure
Camp (ages 9-15).
Carolina Day School Fall 2009
Assistant Varsity and JV Head Soccer Coach
Justin Montcalm Purnell
(828) 551- 3542 104 Bent
Creek Ranch Rd
E-mail: **************@*****.*** Asheville NC
28806
Bertie County YMCA, Program Director, Windsor, NC 1996-1997
Organized, implemented, managed youth programs and Sport. Created a Youth
and Teen Center. Summer Day Camp Director.
Outdoor Adventure Organizations & Summer Camps:
YMCA Camp Greenville, Greenville, SC Summers 1990-93, 1995
Positions: Senior Cabin Counselor, Mountain Bike Specialist, Division
Leader, Videographer,
Group Initiatives and high ropes courses
YMCA Storer Camps, Michigan, Trip Leader Summer 1994 Internship
Positions: Adventure Trip Leader- Leading Bike trip in Michigan,
Backpacking in Wyoming, Sea Kayaking in Canada
YMCA Norwalk, CN. Summer 1997
Adventure Trip Leader-Leading adventure day trips in Connecticut
Inside Out, Inc. Fall/Spring Programs 1997-98
Adventure Trip Leader-leading fall spring programs including group
Initiatives and
high ropes courses
Adventure Treks, Trip Leader Summers 1998, 2000
Position: Wilderness Trip Leader-Leading trips in Oregon, Washington,
California, and North Carolina (Mountain Biking, Mountaineering, Rafting,
Kayaking, Backpacking, Canoeing)
Camp Highlander, Wilderness Trip Leader 1999
Positions: Wilderness Trip Leader-Kayaking, Mountain Biking, Rock Climbing,
Backpacking.
Christ School Sport Camp, Director 2000-2005
Positions: Wilderness Director/Camp Director with a sports and outdoor
adventure theme
1 ACADEMIC PREPARATION:
Appalachian State University, B.S. Recreation Management, 1995
Warren Wilson College, 1989-1991
Chapel Hill High School, 1989
CLUBS, ORGANIZATIONS & CERTIFICATIONS:
ABASA-Asheville Buncombe Adult Soccer Association
President of the Board: September 2009-Present, Board Member since 2006
Captain and Manager of Green Man United Football Club/Team
Wilderness First Responder (Inactive), Lifeguard (Inactive), CPR (Inactive)
NC Drivers License (CDL) Active.
Justin Montcalm Purnell
(828) 551- 3542 104 Bent Creek
Ranch Rd
E-mail: **********@*****.*** Asheville NC 28806
References
Mrs. Jurate Kazickas Mr. John Dockendorf
Founder of TWOL Position: Owner/Director
Teach The World Online Adventure Treks, Inc.
120 E 38th Street PO Box 1321
New York, NY 10016 Flat Rock, NC 28731
*********@*****.***
Erich Cluxton Mr. Steve Bourke
Faculty: Christ School Realtor: Keller Williams
500 Christ School Road 86 Asheland Ave.
Asheville, NC 28704 Asheville, NC 28801
********@************.*** **********@**************.***
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