Customer Service Medical

Gabriela Tobias 303-***-**** ***** E Winter Park Circle Unit D ***********@*****.***

Objective

School Interpretator, Substitute Teacher, Medical Team Leader, Medical Coding Specialist

Profile

Motivated, dependable business professional with a Certificate of Medical Coding Specialist, an Associate of Arts degree in Psychology and currently working on my Bachelors of English. Talent for quickly mastering technology –programs, and accomplishing tasks. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to work in offices in handling sensitive, confidential records.

Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.

Worked with children for two years as a substitute teacher and as a volunteer at two elementrary schools. Motivated to help teachers with state exams, help with their school curriculum, talent shows, and secretary of PTO.

Skills Summary

Customer Service

Scheduling

Written Correspondence

General Office Skills

Phone Operator Filing Files

Insurance Billing

Front-Office Operations

Read and Work with Children Data Entry

Coding Claims

Assisting Teachers

Assist with State Exams

Translate Spanish to English

Professional Experience

LAREDO MEDICAL GROUP- LAREDO, TX (CLOSED)

Medicaid Supervisor/Data Entry Specialist 2000-2002

Prepare complex HCFA forms and reports for medical insurance companies, ensuring full compliance with agency requirements and tight deadlines.

Author professional correspondence to customers and employees.

Rapidly learned and master varied computer programs: MOMS programs, Microsoft Word, PowerPoint, Excel,

and Medicaid TDH

Oversee front and billing office operations and provide impeccable customer service.

Interpret conversations for both parents and educators during confereces.

BENAVIDES ELEMENTARY- SAN ANTONIO, TX BRENDA RILEY PRINCIPAL

Substitute Teacher 2008-2010

Interpret conversations for both parents and educators during conferences.

Assisted teachers with class and state exams

Read and work with students who needs to focus on a particular subject.

Tutor Spanish speaking children to help them read successfully.

Help teachers to plan and instruct a subject by using motivational and implementation strategies to engage student in active learning.

AURORA PUBLIC SCHOOL DISTRICT-AURORA, CO

School Interpretor/Translator 2011-current

Interpret and translate conversations between a parent and a teacher.

o Interpret and translate conversations between teacher and students.

o Assist in state exams

Education

UNIVERSITY OF PHOENIX

BACHELOR IN ENGLISH (PENDING MAY 2013)

UNIVERSITY OF PHOENIX

Associates of Arts in Phsycology , 2011

TEXAS CAREERS– Laredo, Tx

State Certified in Medical Coding Specialist, 2000

MARTIN HIGH SCHOOL-Laredo, Tx

High School Diploma, 1997

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