Steven M. Boyd
***** ********** **********, ** *****
Professional Profile I am a sincere, loyal and dedicated individual who has a great deal of ambition. I have extensive experience in Customer service and Sales and I am detail driven and have outstanding communication skills interfacing with both customers and co-workers. I assume the mentor roll and interact well with diverse personalities. I am seeking a position where I can professionally develop and excel.
Phone sales, Customer Service
Excel
Microsoft windows
Microsoft office Microsoft PowerPoint
Trouble shooting software & hardware for PC’s
Trouble shooting phone repairs
Work History June 2007 To Present
Salesman Wireless Advocates Roseville, MI
• Sales Expert
• Customer Service
• Direct Sales
• Inventory
January 2007 To February 2008
Support technician Team Tech Global SouthField, MI
• Server control
• Customer service
• Resource
• Technical support
April 2006 To December 2006
Salesman T-Mobile Roseville, MI
• Computer Technician
• Customer care
• Best sales of the month
Work History June 2005 To April 2006
Salesman Cingular Wireless Roseville, MI
• Sales Expert
• Repair technician
• Customer Service
December 2004 To May 2005
Hilo driver REI expediters Romeo, MI
• Unloaded and loaded stock for trucks
• Moved stock in the store house
• Operated Hilo
May 2000 To November 2004
Machine Technician Ford Motor Company Romeo, MI
• Material handling
• Machine Technician
• Assembly line Technician
• Gauging Specialist
Education Certificate in computer technology
National Institute of Technology
Southfield, MI
General Education
Kellwood High School
Eastpointe, MI
References References available upon request