Manager Sales
Resume:
Robert M. Saldana
Grand Prairie, Texas 75054
Home: 682-***-**** Cell: 832-***-****
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Executive Summary
Accomplished Manager with extensive experience in front-of-house and back-of-house operations. Proven ability to cut costs and decrease staff turnover. Customer focused. Skilled Operation Manager with solid experience managing all levels of multiple projects including budgeting and procurement administration.
Core Qualifications
● Strong Verbal & Written Communications
● Budget Forecasts
● Budget Administration
● Successful with staff development
● Excellent Time Management
● Strong ability to execute based on strategic objectives
● Experienced managing cross-functional teams
● Strong Analytical, problem solving Skills
● Write Contracts
● Microsoft Word, Excel and PowerPoint
● Inventory Control
● Employee Scheduling
● Executing Safety Goals
● Multi-unit Operation Management
● P&L Management
● Performance Evaluations
● Project Management
● Vendor Negotiations
● Supply Chain Management
● Cost Reductions
● Work Flow Planning
● Experienced Managing Automated Facilities
● Working with City/County Water District
Professional Experience
Aramark Uniform Service – August 2009 to April 2011
Plant Manager
Dallas, Texas
Managed a budget of $20,000,000.
Responsible for managing 5 different site operations (Dallas, Fort Worth, Waco, Sherman and Abilene - Texas).
Overall responsibility to ensure each site/operation stayed within budget and processing demands were met.
Managed 150+ employees and 6 managers.
Initiated program that standardized employee training which led to an increase in customer satisfaction by 32%.
Implemented and directed safety programs reducing OSHA recordable accidents from 18 to 3 per year.
Partnered successfully with Service and Sales department to increase sales by 14%.
Directed both maintenance and fleet operations to reduce expenses by 20%. Purchased all materials and manages vendor relationships.
Ensure all 95 routes that leave the Distribution Center each day are built complete.
Aramark Uniform Service - January 2007 to August 2009
Assistant General Manager
Stafford, Texas
Assisted the General Manager in attaining projected growth and profitability through proper planning and directing of resources.
Managed 200+ employees and 10 managers.
Responsible for selecting and recruiting appropriate talent.
Directly resolved customer issue/complaints; thus increased customer retention by 13 percentage points.
Worked with sales team to secure $624,000 in annual sales. Ensured that subordinate staff turnover is less than 10% annualized.
Conducted performance evaluations for subordinate staff providing specific and detailed feedback on their management and leadership skills.
Maintained compliance with all Federal, State and Local laws and regulations that affect Market Center operations.
Manage 45 routes from the Distribution Center.
Aramark Uniform Service - January 2006 to January 2007
Sales Leader
Stafford, Texas
Increased sales/revenue by $350,000 annually.
Trained new account executives and help with presentations to new customers.
Served as sales team leader – assisted other sales personnel with large accounts.
Aramark Uniform Service - October 1998 to January 2006
Plant Manager
Stafford, Texas
Managed a budget of $13,000,000.
Managed #1 Cost Center in the Country for 6 out of the 8 years. Delivered $600,00 savings in operating cost.
Managed 137 plant employees and 5 managers.
Implemented and directed safety program reducing OSHA recordable accidents from 13 per year to 1 per year.
Responsible for managing 3 different site operations (Houston, Beaumont and Conroe).
Overall responsibility to ensure each site/operation stays within budget and processing demands are met.
Recruited, trained, developed and motivated staff to attain proper standards of performance. Ensured that subordinate staff turnover is less than 10% annualized.
Directed both maintenance and fleet operations.
Ensure all 45 routes that leave the Distribution Center each day are built complete.
Purchased all materials and managed vendor relationships.
Education
Texas A&M Corpus Christi, Texas
BBA Emphasis Finance 1988
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