Years Experience Assistant

VALERIE GRAY

***** ** **** ****., ***. **

Tigard, Oregon 97223

503-***-****

**************@*****.***

OBJECTIVE

To secure a position as a Receptionist

HIGHLIGHTS OF QUALIFICATIONS

• 12 years experience in an office setting

• Proficient in Microsoft and Excel applications

• Honest and responsible; possess a high level of integrity

• Strong ability to prioritize and organize

• Dependable and detail oriented

• Very friendly people person

• Enjoy learning new things; open to growth; quick learner

RELATED SKILLS AND EXPERIENCE

Office Administration

• Scheduled and confirmed meetings

• Answered and directed multi line telephones

• Processed physician-on-call and intervention schedules

• Received and forwarded incoming and outgoing mail and faxes

• Processed physician time off requests and canceled appointments if appropriate

• Compiled daily procedures schedules and faxed orders to the various hospitals

• Performed a variety of clerical duties for physicians and management

• Collected and posted payments to patient accounts

Customer Relations

• Professionally greeted and checked patients in and out for appointments

• Scheduled hospital procedures, new patient and return appointments

• Verified insurance and demographic information

• Submitted medication and supply refill requests for approval

• Arranged transportation for patients

• Made daily confirmation calls and mailed yearly appointment reminders

EMPLOYMENT HISTORY

Patient Account Specialist Oregon Health/Sciences University, Portland, OR 2008-2009

Lead Office Assistant Northwest Cardiovascular Institute, Portland, OR 2006-2008

Radiology Receptionist The Doctors Clinic, Salem, OR 1998-2005

EDUCATION

GED Chemeketa Community College, Salem, OR

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