Customer Service Manager

Sheena Jackson

**** *********** ******

Philadelphia, Pa.19131

******.*******@*****.***

Cell 267-***-****

Career Objective

A hardworking, result-oriented and disciplined person who believes that your love for the work you do makes you great at it. Ensures that my work is always impeccable, making sure things are as clean as they need to be, tidying up after a room has been occupied.

2007-2012: Customer Service Manager -University City Housing

Responsibilities:

-Check handling

-Opening and closing properly and securing building

-Responsible for balanced cash draw at close of shift

-One of two responsible for holding building keys

-face to face Customer Service and financial reporting

-Cleaned office, sanitized restrooms

-Emptied trash bins

-vacuumed office floors

-Cleaned windows

Professional Experience

2008-2011: Domestic Cleaner-For Julia King

Responsibilities:

-Keeping client’s room clean

-Making beds and changing the sheets

-Washing towels, sheets and clothes as well as folding and ironing

- Supplying clean towels, toiletries and other supplies

-Polishing or vacuuming the floors and watering plants

-Replenishing stocks of supplies. Such as snacks and drinks

-Washing dishes during and after meal service

-Maintained high standards of cleanliness in all dining areas

-Sanitizing counter tops, mopping floors and cleaning deck

Educational Background

2005-2006: Certificate in Customer Service

1999-2003: High School Diploma

References

Julia King: 215-***-****

Jerry Sabatini: 215-***-****

Chris Bui: 215-***-****

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