Sales Representative

Charles Douglas

Alpharetta, GA *****

Cell 770-***-****

***************@*****.***

Training Academy, London (Business Administration Certification)

Georgia Life Agent License

Independent Sales Representative

Sales Representative

May 2005 to Current

• Responsible for selling Life Insurance and Disability Insurance packages, Loans.

• Selling various Life Insurance packages for clients in the industry.

• Provided Insurance policy solutions on Mortgage Protection based on customer leads.

• Attended various Networking functions for presentations and acquiring new business.

• Responsible for conducting over 75 sales calls over the phone per day.

Time Warner

Account Representative

September 2006 to August 2007

• Responsible for selling Cable Services, Phone service and Internet services.

• Received high volume incoming calls over the phone to obtain and close new business.

• Resolved customer complaints and system troubleshooting over the phone.

• Assisted with basic customer billing issues.

• Worked in the dispatch department handling customer issues and service requests.

IHomeowners Inc.

Sales Representative

Nov 2004 to Feb 2005

• Responsible for providing e-commerce financial services on Loans and Mortgages.

• Assisted businesses in researching for the best rate and providing Mortgage leads.

• Responsible for conducting over 75 sales calls over the phone per day.

• Received high volume inbound and outbound calls.

• Maintained the customer database and sales cycle utilizing MS office and Sales Logic.

Radio Shack

Senior Sales Associate

Nov 2003 to November 2004

• Responsible for selling Consumer Electronic products.

• Was the #1 Sales Associate for the Month of December 2003.

• Top 3 Sales Associate in the Store/Region.

• Sold cellular services of various networks (Sprint, Verizon) to customers.

• Set up new sales contracts and warranties.

• Performed all avenues of customer service duties and resolved issues.

IPG Imports (London, UK)

Sales Representative

Jan 1999 to June 2003

• Performed various sales and sales Management tasks.

• Responsible for customer service duties and issues.

• Made in person cold calls to achieve new business.

• Assisted in Community Counseling for the Youth.

• Worked on other Voluntary projects for the community.

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