BRENDA MOORE
P.O. Box *** 650-***-****
El Granada, CA 94018 ******@*******.***
Highly effective sales director/trainer with proven ability to develop top performing sales teams that exceed objectives. Skilled in translating high level business strategies, complex technological product features/benefits, sales skills and a wide range of software into accessible and motivating training/leadership. Adept at identifying sales metrics and focused incentive plans. Recognized for determination, compassion, and effectiveness.
Software Systems Training Multi-lingual Data Analysis
Needs Assessments Personality Inventories Team Building
Sales Skills Training Public Speaking Competitive Research
• Superior at problem solving and solution implementation
• Quickly able to adopt new technology and present it to the general workforce in accessible terms
• Excellent teamwork and interpersonal skills with all levels of employees and management
• Salesforce
• Microsoft Office Suite in Mac and PC environment
• CompWorks/Sharepoint
• MapPoint
• Social Networking
JUICE IN THE CITY, San Mateo, CA 2011 – Present
E-commerce start-up with 800+ national sales force selling loyalty programs and social marketing programs to local business owners.
Sales Director, New Markets
Responsible for successful expansion into new markets through recruitment, onboarding, and training of commissioned sales consultants and management of 8 District Managers.
• Launched new markets at twice the expected rate.
• Because of early successes, charged with launching the largest and most critical metro markets and enlisted by management to develop training materials to be used across markets by all sales directors.
• Trained commissioned novice sales force in effective sales methods via workshops, webinars, and one-on-one coaching.
• Responsible for eight districts, including recruitment and training of District Managers. Enabled District Managers to assume responsibility for markets in record time, beating all forecasts.
• Established positive and collaborative sales teams across the U.S.
U.S. HEALTHWORKS, Valencia, CA 2004 - 2011
Medical Group with 140+ medical centers in 14 states, 2000 employees, and 350 affiliated physicians. Serve thousands of patients each day and help employers control health care costs.
Regional Sales Training Manager
Accountable for initiating, designing and implementing company-wide sales training with a goal of standardizing the sales process, improving sales skills & industry knowledge and increasing close rate.
• Compliance for Salesforce.com usage rose from 18% to 85% within 3 months.
• New hire productivity adoption timeline cut in half – from 4 to 2 months
• Improved accuracy and customer service to clients by 25% through improved initial client set up and more detailed client profiles.
• Close rate improved by 17% in the first 6 months
SAEGIS PHARMACEUTICALS, INC. 2001 –2004
Pharmaceutical company developing novel medications to preserve memory in the aging population. Created internal office processes in a changing, growing start-up organization.
Office Manager
• Human Resources
• Facility Management
• Administrative Manager
• Guarantee correct submission of NDAs
San Francisco State University, BA, Magna Cum Laude
University of Heidelberg, Germanistik
American Society of Training and Development