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Software Customer

Location:
Palo Alto, CA, 94303
Salary:
15.00/HR
Posted:
September 18, 2012

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Resume:

Cesar Torres

**** ******** ***, **** **** Alto, CA

650-***-****

*********@*****.***

OBJECTIVE

To work professionally, and contribute my long years of knowledge and experience in Computer Hardware/Software and Warehouse Clerk.

SKILLS PROFILE

• Knowledge of and experience with Microsoft Word, Excel, Access.

• Intermediate knowledge and experience with Linux Fedora 14, Mac OS.

• Experience with Microsoft Windows XP, Windows 7, and Android OS.

• Knowledge of setting up small Home Networks.

• Basic experience with software programming with Raptor and Python scripting software.

• Experience with Logistic operation software: POS, RSS, FMS, and CCM.

• Ability to take accurate phone messages and deliver messages promptly

• Good customer-relations background

EMPLOYMENT HISTORY

Warehouse Supervisor 2006-2008

Circuit City, Palo Alto CA

• Maintained inventory integrity.

• Successfully complete all jobs by time requested.

• Coordinate jobs to team members and see through of execution and completion of tasks.

• Won the quarterly “All-Star Employee” for attendance and Work completion.

• Covered all maintenance requests for customers and store; from furniture building, shelf/back board installation, running audio/video through walls, running new power strips.

• Tasked with ordering products for the store and special orders for customers.

Home Life Specialist 2008-2012

Best Buy, Palo Alto CA

• Accurately file paperwork and see through of delivery of product to customers’ homes.

• Maintain great customer loyalty with new and existing customers.

• Worked with POS, RSS, FMS, and CCM software to maintain customer and inventory integrity.

• Build and unassembled furniture, maintained all power, audio, and video feeds for store displays.

• Minor Trouble-shooting of POS, from installing scanners, printers, to calling help desk for reimaging.

EDUCATION

Diploma 2002-2006

Menlo-Atherton HS, Atherton, CA

Associate Degree Program-Computer Network System 2011-2013

ITT-Tech, Oakland, CA

REFERENCE



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