EXPERIENCE
*/** – **/** Innovative Awards & Gifts, Inc., 5200 Hilltop Drive #BB5 Brookhaven, PA 19015
Supervisor: Self
Retail Sales/Engraving Services - Manager
- Acquisition of Awards Materials, Equipment & General Office Supplies
- Accounts Receivables/Payables
- Inventory Management
- Manufacture and Retail Sales of Trophies & Plaques;
Advertising Specialty Sales; Engraving Services
10/96 - 11/97 Rose Tree Media School District, 308 North Olive Street, Media, PA 19063
610-***-**** Supervisor: Laird Warner, Superintendent
Information Systems Assistant - Division of Technology
- Help Desk Coordination - Problem Tracking & Resolution
- Software Training Coordination - Design & Implementation
- Acquisition/Distribution - Computer Hardware & Software
- Database Management - Computer Hardware, Software, Service
- Financial Management - Budget Tracking
1/96 - 9/96 1st National Bank of Chester County, 17 E. Market Street, West Chester, PA 19380
484-***-**** Supervisor: Linda Hicks
Trust Administration - Financial Management Services Dept.
- Trust/Estate Management
- Asset Receipt/Disbursement
- Legal Documentation Accounting
- Liaison - Client/Administrator
12/86 - 12/95 PNC Bank, 1600 Market Street, Philadelphia, PA 19103
215-***-**** Supervisor: Barbara Sheehan
Marketing Assistant (Banking Officer) - Private Bank Division
- Creation - Resource Center & Database to all Affiliates
- Coordination - Corporate Imaging of Regional Offices
- Organization - Seminars/Events/Investment Briefings
- Acquisition/Distribution - Marketing/Sales Materials
- Initiation - Departmental Budgeting/Expenditures
Personal Account Assistant – Investment Management & Trust Division
Supervisor: E. Markley Schellenger, Jr. (retired)
- Computer Training - Business Development Officers
- Customer Service & Branch Referrals
- Implemented - New Investment Accounts
- Documentation - Estate Planning
4/83 - 1/86 Administrative Assistant – Investment Management & Trust Division
215-***-**** Supervisor: Ludlow Miller
- Coordination of Corporate/Sales Meetings & Events
- Computer Training/New Business Reports
12/85 - 12/86 First Union, Broad & Walnut Streets, Philadelphia, PA 19102
215-***-**** Supervisor: Susan Hails
Senior Secretary - Investor Relations
- Coordination of Corporate/Shareholder Meetings
- Customer Service & Database Maintenance
EDUCATION
PA Bankers Association, School of Trust - Certification (Management/Operations/Administration)
Delaware County Community College - Accounting
Cardinal O'Hara High School - Business Honors
COMPUTER SKILLS
- Windows XP - Corel WordPerfect 8.0
- Microsoft PowerPoint - Microsoft Excel
- Microsoft Outlook - Quickbooks Pro
- Image Scanning - Microsoft Frontpage
- Microsoft Word - Microsoft Publisher
- Corel Draw 14 - Vision Pro (Engraving Software)