Customer Service, Marketing, Hospitality and Retail Experience
Resume:
Kristen L. Fields
E-mail address: n1xi7l@r.postjobfree.com
Education
College: California State University, San Bernardino
Location: 5500 University Parkway San Bernardino, CA 92407
Dual Major under Business Administration: BA in General Management Specialty Area and BS in Marketing
Relevant Coursework:
Administrative Communication, Consumer Behavior, Human Resources, Marketing Planning and Strategies, Marketing Research, Professional Selling and Sales Management, Retailing, and Strategic Management. My most recent courses include (Advertising and Advance Sports Entertainment Marketing and Management). I was working with the College of Business and Public Administration as the Business Relations Intern, and I had an Independent Study course in which I worked on an Advertising Plan and commercial for Paperless Overnite Accounting located in San Bernardino, CA.
Clubs/Organizations:
I was the Director of Advertisement and was promoted to VP of Marketing in an organization called the Public Administration Organization (PAO) at California State University, San Bernardino. Our organization was brought about because of the limited networking between students and business organizations. I created the organization’s flyers and logo. I also designed the business cards using Microsoft Power Point and Publisher. Since we started PAO in fall quarter of 2009, we have fund raised more than $3,000 through selling candles, candy, and other items. Also, we were recently chartered through American Society for Public Administration (ASPA).
Work Experience
MB & GP Productions LLC
Position: Administrative Assistant
Start: June 2011 to present
Salary: varies upon event
Duties: business relations: scheduling meetings with team, emailing, clientele, and other partners, social networking, marketing via Internet and street team, scheduling of events, promotion, and set up.
Event: VMA 2010 after Party at Stone Rose Lounge the Sofitel
Position: Host/Setup/Red Carpet Assistant Volunteer to Jade Cordova, London, and Damion Dean
Date: September 12, 2010
Duties: Help with gift bag assembly and setup, assist with some media photography inside the lounge, host, and assistant with running tasks.
Event: Redlands Bicycle Classic
Marketing Director: Scott Welsh
Position: Marketing Intern, Volunteer
Started: January 2010- March 2010
Duties: Advertise the event by posting flyers, assist in writing press releases, working on their website along with other social media; obtain information from companies about sponsorship, inform local and surrounding communities about the event, and assist in other marketing media.
Non-profit
Company Information: CBPA Internship Office
Supervisor: Angie Webb
Address: 5500 University Parkway San Bernardino, Ca 92407-2393
Phone: 909-***-**** or 909-***-****
Position: Business Relations Intern
Date of employment: (Month/Year) Starting: January 2010: non-profit internship to March
Duties: Student services, give advice, organize internship data, communicate through telephone/e-mail with companies about internship availability, information table sessions, and classroom presentations, arrange dates and set up for information table sessions and classroom presentations.
Current job: Company Information: Chili’s Bar and Grill Restaurant
Supervisor: Kathy Schroeder
Address: 11910 Amargosa Road Victorville, CA 92392
Phone: 760-***-**** Extension 4
Positions: Manager’s Assistant, Trainer, Server
Date of employment: (Month/Year) Starting: April 9, 2010 Assistant Manager $12.00 (Transfer) to present
Job title(s): Manager’s Assistant, Trainer, Server
Duties: Customer service, sales, handle food, beverage and alcohol, quality sanitation, maintenance, and cashier.
Company Information: Chili’s Bar and Grill Restaurant
Supervisor: Brett Stein
Address: 15252 Summit Avenue Fontana, CA 92336-5489
Phone: 909-***-**** Extension 4
Positions: Server, Q.A., and Trainer
Date of employment: (Month/Year) Starting: October 2006: $7.50, ending wage for server $8.00, and Quality Food Assurance Expediter $9.50
Job title(s): Hostess, Quality Food Assurance Expediter, Take-out Server, Busser, Lounge Server/Dining Server, Trainer
Duties: Customer service, sales, handle food, beverage and alcohol, quality sanitation, maintenance, and cashier.
Company Information: University Center for Developmental Disabilities (UCDD)
Supervisor: Donita Remington
Address: 5500 University Parkway San Bernardino, CA 92047-2318
Phone: 909-***-****
Position: Teacher’s Assistant
Date of employment: (Month/Year) Starting: June 2007: $8.00 and ending April 2008: $8.15
Job title(s): Teacher’s Assistant
Duties: Supervise and observe children’s behaviors by arranging qualitative data of children, present data to supervisor and parents to discuss various forms of psychological behaviors to find reinforcement tactics to assist to improve upon positive behaviors
Company Information: MJM Designer Shoes
Supervisor: James Harper and Bonita
Address: 4655 Mills Circle Ontario, CA 91764-5222
Phone: 909-***-****
Position: Sale Associate/Cashier
Date of employment: (Month/Year) Starting: October 2005: $7.50 and ending November 2006: $7.75
Job title(s): Sales Associate, Cashier, Inventory/Receiving
Duties: Customer service, sales, cashier, inventory, manage shoe quality assurance through contracts with suppliers, stocking, and basic accounting.
Summary
With thorough studies and experiences, I was able to gain knowledge in listening, analytical problem solving to resolve challenging issues, communicating skills through networking, team work, leadership, and strategic planning.
I am knowledgeable in using Microsoft Office; particularly Microsoft Word, Excel, Power Point, and Publisher.
I am a quick learner and I have the ability to teach others as well. I am capable and successful of working in both team and self-directed settings. I am goal-orientated, ambitious, determined, and open to relocate.
Cordially,
Kristen Fields
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