Project Manager Sales

KEVIN DUGAN

**** * **** **. • Los Angeles, CA • 310-***-**** • ***********@*****.***

EXECUTIVE SUMMARY

Motivated leader, critical and technical thinker, with a desire to drive sales.

• Confident, adaptable, and positive team player with an exceptional work ethic seeking professional growth.

• Ability to maintain poise and professionalism in a high-pressure, fast-paced, and highly-dynamic work environment.

• Strong analytical mind and ability to simplify complex information for customers and colleagues.

• Ability to prioritize overlapping projects to optimally accomplish short and long term goals.

• Exceptional listener who thrives in multicultural settings and in building relationships with a diverse workforce.

WORK EXPERIENCE

Spectrum Inspection Engineering (June 2010 – June 2012) Los Angeles, CA

Spectrum is an advanced non-destructive testing (NDT) inspection and material fitness-for-service consulting company serving industry leading oil refineries and petrochemical plants in over a dozen countries. Spectrum employs high caliber consultants to assist with resource allocation and client asset protection through ultrasonic, microscopic metallography, radiographic, magnetic-particle, and liquid penetrant examinations.

Abu Dhabi National Oil Company (November 2011 – March 2012) Fitness-for-Service Specialist Abu Dhabi & Dubai

• Worked with CEO to nurture new contracts and deliver first-class client service to the 4th largest refinery in the world.

• Combined multiple NDT techniques in Fitness-for-Service assessments to provide final asset evaluations.

• Computed analytics for resource allocation to improve logistics and effectiveness at company management level.

• Worked hand in hand with on-site management to produce innovative solutions and effective results.

Shell (January 2011 - October 2011) Advanced Crew Foreman Anacortes, WA

• Managed four 24-hour crews and served as primary contact between the director of the facility at Shell and Spectrum.

• Gained the trust and respect of the client, resulting in a renewed contracts and additional business.

• Provided strategic direction and training for colleagues' career development in different NDT methods.

• Delegated responsibilities to maximize efficiency of projects and exceed performance standards.

• Quantified and analyzed data, then translated results into comprehensive recommendations.

Tesoro (July 2011 - November 2011) Project Manager & Lead Inspector Wyoming & California

• Practiced innovated marketing tactics to obtain new business and build strong relationship with client.

• Passionately and effectively identified client’s needs and provided quality results as necessary.

• Worked closely with senior engineers, department leads, and upper management.

• Worked towards common goal in a constructive team setting to establish a long-term project.

• Coordinated completion of large scale projects on site infrastructure using phased array inspection.

ORICA and KNPC (March 2011, November - December 2010) Inspector Australia & Kuwait

• Represented Spectrum in an international setting to build rapport and develop relationships with new clients.

• Coordinated logistics and all accommodations for international team travel.

• Tracked company expenses, generated equipment logs, and completed infrastructure analysis in reports.

• Diplomatically interacted with a diverse and demanding population of staff.

Tesoro (June 2010 - September 2010, September 2010 - November 2010) Assistant Alaska & Hawaii

• Dependable contributor in a team base setting where basic inspection assessments were performed.

• Compiled data, tracked company expenses, wrote reports, and tracked equipment logs.

• Cut costs for client and eased client worries for asset depreciation using innovative inspections.

• Maintained high level of customer satisfaction through efficient communication, leading to repeat business.

Empire Today, LLC. Los Angeles, CA

Empire is an industry leading provider of home improvement and home furnishings that operates in all metropolitan cities nationwide. Empire provides a unique in home sales experience where customers are able to capitalize on quick, easy, and affordable investments for their residence.

Empire (August 2009 - March 2010) Sales Representative

• Contributed over $500,000 in gross sales and increased bottom line figures to make LA the #1 market for Empire.

• Established an average closing rate of 49% and remained in the top 15 of income generated per appointment.

• Strategically maximized profits throughout the sales process by building value and eliminating client objections.

• Maximized product value and profits by effectively implementing various negotiating techniques and adjusting sales presentation to clients needs.

• Created proactive advertising by establishing a foundation of trust to generate repeat business and referrals.

EDUCATION

University of California, Berkeley 2005 to 2009

Degree: Bachelor of Arts in Integrative Biology. GPA: 3.45

Relevant Courses: Economics, Calculus, Anatomy, Introduction to Investing, Government Public Policy.

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