ARLENE COHEN
St. Petersburg FL 33702
OBJECTIVE
Professional Executive Administrative Assistant with 20+ years experience,
seeking a position requiring a well-organized, detail-oriented, resourceful
problem solver with computer proficiency. One who shows integrity, possesses
outstanding work ethics, is a team player with excellent interpersonal and
executive-level communication skills, demonstrates good judgment, is proactive,
upbeat and positive.
ADVANCED SKILLS
MS Office: Word, Excel, PowerPoint, Oracle, Outlook, Lotus Notes,
excellent written and oral communication, interpersonal skills and shorthand
EDUCATION
A.A.S. - State University of New York at Farmingdale
Major: Secretarial Science Minor: Advertising
PROFESSIONAL EXPERIENCE
July 2005 - Gevity HR, St. Petersburg FL
December 2008 Executive Administrative Assistant to Director Human Resources
Monitored employee inquiry process for 2,000+ employees nationwide
Created monthly turnover/new hire reports for PowerPoint and Excel presentations
Processed and followed through on unemployment claims
Submitted employee bonus payments to Payroll
Provided new hire information for Code of Ethics training
Liaison for company scholarship program
Field office rep for Emergency Contingency Plan
Prepared and ran reports in Oracle database
Maintained petty cash funds
Contributed articles for company newsletter
Event planning, organize meetings and calendar maintenance
Audited time and attendance hours
March 2004 - Marriott Hotel, Columbia SC
July 2005 Executive Assistant to General Manager
Liaison with outside vendors for major $10 million renovation
Resolved guest service issues professionally and competently
Composed all correspondence to guests
Provided sensitive and confidential administrative support
Prepared minutes from Executive Committee meetings for distribution
Prepared PowerPoint presentation for monthly employee rallies
Proofread sales collateral for Director of Sales
Handled all incoming mail and processed checks for deposit
Chairperson of Safety Committee
Ongoing interaction with all departments for 250+ employees
2001 - 2004 Carolina Care Plan, Inc., Columbia SC (HMO)
Administrative Assistant to Director Human Resources
Established and maintained all personnel files and organizational charts
Created job description library
Provided Medical Director with administrative support
Updated Employee Handbook during major transition of company
Created PowerPoint presentation for employee meetings
Processed payroll and Human Resource database for 300+ employees
Organized employee off-site company functions
1998 - 2001 Resource Satellite, Inc., Columbia SC
Executive Assistant to CEO and VP of Operations
Composed correspondence and prepared reports for CEO and VP of Operations
Liaison with outside vendors for construction of new facility
Organized Grand Opening celebration
Developed and implemented employee recognition program
Creator and co-editor of company newsletter
Assisted CEO with interactions between Sales, Service and Warehouse
1995 - 1998 SMI-Owen Steel, Columbia SC
Executive Assistant to VP of Project Management
Composed correspondence, prepared spreadsheets and reports
Coordinated deliveries of structural steel to job sites
Developed procedure manual for Project Management department
Liaison with job site supervisors
1991-1995 Southern Plastics Company, Columbia SC
Administrative Assistant to VP of Sales
Transcribed sales call reports
Processed RFP's for prospective customers
Supported sales staff of 10
Coordinated annual National Sales meetings
Expedited orders and serviced existing customers
Member of Safety Committee
1987 - 1991 Marriott Hotel, Columbia SC
Gift Shop Manager
Hired, trained and supervised staff of 6
Processed A/R and A/P paperwork for purchases
Developed promotions and created advertising for gift shop
Purchased items to add local flavor to shop
1983 - 1987 Marriott Hotel, Columbia SC
Administrative Assistant to Chief Engineer
Assisted in developing Standard of Operations manuals for Engineering and Front Office
Assigned all repair work orders to Engineers
Followed up on completion of work orders
Processed invoices for payment from vendors
Trained new personnel for Marriott Hotel openings - Orlando and Bermuda
AWARDS AND ACHIEVEMENTS
Employee of the Year - Marriott Hotel
Employee of the Month - Gevity HR
Charity fundraiser for M.A.T.C.H. (Marriott and the Children's Hospital)
Team captain of company softball team
References & letters of recommendation available upon request