Rebecca J. Powers
Mesa, AZ 85204
Successful Sales Manager
Successful, profit driven, relationship management professional qualified with many years of visible achievements in national and regional sales and marketing. Visionary leader with a stellar track record of superior performance in sales productivity, customer relations, and account penetration. Outstanding communicator with excellent qualifications in:
Customer retention, development and training Business planning
Contract Negotiations Creative sales promotions
Engaging presentation skills Strategic marketing
• Solid project management skills with effective combination of assuming multiple responsibilities and innovation to consistently meet objectives.
• Proficient in Excel, Word, Power point, Pivotal, OLAP, Salesforce.com and Internet savvy.
• Outstanding work ethic, integrity, thoroughness and commitment to company and personal goals.
• Problem solver with a professional and effective demeanor.
• Aggressive self-starter with the drive to succeed.
• Notable interpersonal skills; capacity to relate to all levels of management, staff, vendors and customers.
• Dedicated to exceptional customer service; able to cultivate positive rapport and nurture relationships by offering service beyond expectation while getting and retaining R.O.I.
Main contributor to Midwest sales growth.
Recognized nationally by vice president for sales efforts.
Meet company goals, continuing to earn full pay out of bonuses.
National Sales winner combined totals
National Sales winner growth over previous year of 24%
Account Executive Mid-West Family Broadcasting
Called on prospects and presented marketing plans to clients. Persuaded customers to purchase radio time by presenting top of mid brand awareness proposals that increased their business. Prepared promotional plans, sales literature, time rates, and contracts develops and maintained relationships with clients. Resolved customer problems. Communicated with other departments to ensure quality service. Collected payment from clients. Maintained required paperwork and records. Attended all staff meetings and remotes for clients.
2009 – 2011
National Sales Manager - Mille Lacs Gourmet Foods
Identified business opportunities with assigned private label, foodservice and distributor companies to develop annual targeted account plan to meet stated company dollar sales and gross profit goals.
Built sales among top customers seeking custom contract solutions through development and execution of account-specific sales plans. Responsible for the two largest contract customers at 2mm collectively and additional accounts totaling over 4mm. Exceed growth of accounts with new and existing items as well as organically.
Presented products and other related information to clients to gain sales and establish accounts by displaying and/or demonstrating product(s), using samples or catalog, and emphasizing salable features and confers with clients to provide marketing advice, technical advice, and customer service concerning product(s) or services provided.
Quoted prices and credit terms, prepares sales contracts for orders obtained, and plans and prepares sales and promotional material. Developed and maintained working relationships with purchasing contacts, and investigated and resolved customer delivery problems as necessary.
Maintained regular and timely account contact face-to-face meetings, phone, web and e-mail contact with buyers, brokers and other key decision makers in account.
Managed sales activities and information by preparing reports of business transactions; manages expense accounts.
Analyzed sales statistics to determine sales potential, inventory requirements, and customer preferences; monitored and reported sales promotion results.
1996- 2008 – Kerry Ingredients
Regional Sales Manager Beverage – Midwest Kerry Inc.
Applied product knowledge of ingredients and selling expertise, while working in tandem with the Regional Business Manager to help hit nine state region profit and volume forecasts. Exceeded assigned sales forecasts of 2.5 million. Drove branded beverage business through the specialty and foodservice channels: distributors, brokers and small business to business sales. Developed, grew and managed business with leverage operators, regional chains and multi units. Responsible for training distributors and customers on Kerry beverage brands. Developed new business opportunities and new channels of business for Kerry products. Provided assigned Customer Service Representative(s) with guidance on the needs and expectations of key/specific customers to ensure high quality service level. Provided forecasting assistance from assigned customer base. Assisted where appropriate in resolving customer-based complaints.
Ensured that appropriate resources and actions are recommended to address customer-based issues including competitive threats, product and service complaints, information discrepancies, etc. Reviewed, on a frequent basis, sales and volume numbers to insure there has been no business lost, gaps or margin erosion.
Regional Sales Manager Foodservice Coatings – Midwest Kerry Inc.
Managed six states territory and five foodservice brokers, including training, coaching, reviews, payment negotiations, discipline, interviewing and hiring. Responsible for weekly and monthly reports to manager to identify gaps and productivity for $1.6 million in sales, trade spending and negotiating contracts. Weekly travel to markets to present and sell product to restaurants and institutions. Responsible for bimonthly trade show campaigns and production as well as product showcasing and selling. Preparation and delivering signature presentations to customers on a weekly basis. Build rapport through customer events and exceptional customer service.
Inside Sales Manager Foodservice Kerry Inc.
Responsible for outbound calls with emphasis on sales and marketing the food line. Exceeded daily call quota on a continual basis usually 100 - 120 calls per day. Created and implemented call scripts and surveys. Surveyed customers and potential customers gaining demographic information to complete marketing promotions and build database. Generated broker and sales lead reports with findings. Trained new hires, tracked sales with Pivotal and OLAP databases. Contributed articles and wrote copy for monthly newsletter. Built rapport through customer loyalty and reward programs with Foodservice Rewards and creating special allowances to gain business.
National Industrial Account Customer Service Representative Kerry Inc.
Responsible for five national accounts; Lipton, McCormick, McDonalds, Burger King and Frito Lay. Processed orders through AS/400 system and was liaison between sales, customers and production. Instrumental in creating and implementing Product Service Quality program.
B.S., Business Management Concordia University, Mequon, WI.
Minor - Communications
Karass Negotiation Conference
Stephen Covey – 7 habits
Fish Philosophy - Trainer