Bryan M Brown
Phoenix, Arizona 85043
Email address: **********@*****.***
PROFESSIONAL PROFILE
Senior executive with more than 14 year of experience managing sales, marketing operations and personnel.
Strong leader with motivational management style and reputation for building high distribution sales in the newspaper industry.
Results-oriented achiever with excellent track record for identifying opportunities for accelerated growth.
Established track record an exceeding goals or surpassing corporate objectives year over year.
Driven to Excel.
PROFESSIONAL EXPERIENCE
July 2008- Present 2009 Position Eliminated
Phoenix News Times
Distribution Director
Managing the distribution center to ensure that all product is being delivered in a timely manner. Working with the marketing team on a ongoing bases. Good organizational and communication skills multi – tasking. Good customer service to all internal and external customers.
In charge of the day to day operations of the distribution/transportation/logistic department
Customer/Venders Complaints
Securing new locations
Auditing of routes and mailings
ABC auditing
Budgeting process
106,500 copies that consist of ninety routes and thirty five carriers
February 2007- June 2008
Troy Record
Circulation Director
Direct and coordinates the circulation, fulfillment, promotion and marketing efforts. Tracks all circulation data in relation to the budget goals and report them to the V.P. of circulation and the Publisher. Responsible for strategic planning, program development and monitoring audits reports. Train all circulation staff on a ongoing bases to ensure that we are going that extra mile for our internal and external customers.
Managing all aspects of the circulation department
Weekly, monthly, yearly report for the Publisher and V.P of Circulation
Prepare goals and evaluations for the employees within my department
Cold calling to increase subscriptions, customer complaint calls
Retention and churn analysis
Manage all customer service employees
Marketing of the newspaper, B2B marketing and online marketing
Securing new location for product
Overseeing all Niche product
TMC’S Record Extra 11,000 a week
In charge of the company’s freight of vehicles
ABC Audit reporting every twenty four months
Publisher Statement/ Fas-fax every 6 months
Statement of ownership yearly
October 1998 – January 2007
Topeka Capital Journal
Assistant Director/Circulation Operations Manager
Working with all levels of employee’s and making sure that the staff is giving the best customer service. Multi- tasking on a daily bases, good verbal and written communication skills. Good organizational skills working with the marketing team to promote the product. I’m a self – starter, dependable and responsible and a need to success. Proven track record in problem solving.
Handle the day to day operation of the department
E -mail brast Marketing
Manage marketing department and customer service employees
Comprise the ABC Audit report
Deal with carrier, hauler and distribution of newspapers in the city and State
Handle all customer service calls related to circulation
Prepare goals and evaluations for the employee
Giving performance reviews yearly
December 1995 – November 1998
Lawrence Journal World
Operation Supervisor
Overseeing the production staff, establishes policies and procedures. Work directly with the circulation department on marketing efforts. Work closely with the post office staff on changes in policies.
Transportation and Logistic
Oversee the day to day operation
Hire train and evaluated performance
Analyze production data
Blue-Chip mailing (Hotels)
Postal codes
Forklift
Degree - 1985
Barton Community College – Business Administration
References Available Upon Request