Customer Service Sales
Resume:
William H. Harvey Jr.
**** ******* ***** **, *********, MI 49316
{616}446-3982
**********@*****.***
***************@*******.***
Objective
To obtain a position with your company that utilizes my experiences, skills, drive, and initiative.
Qualifications
Management experience, Customer Service experience, Processing experience, Record keeping experience,
Telemarketing, Recruiting, Experienced in business to business communications and support functions, previously licensed with State Of Michigan as a Mortgage Broker Life and Health Insurance Agent and Securities Broker(Series 6 & 63 ), Real Estate Sales experience, Industrial Production(Producer and Team Leader), Special Projects experience, Blueprint Reading, Quality Awareness and Basic Software applications, Advertising Layout and Design, Car Sales Consultant.
Education
09/1968-06/1972 Union High School, Grand Rapids MI, Kent County: Business Administration: Diploma
09/1977-05/1981 Grand Rapids Junior College, Grand Rapids MI, Kent County: Business Administration Major, Minoring In Journalism: Associate in Arts Degree
09/1982-06/1984 Aquinas College, Grand Rapids MI, Kent County: Business Administration Major: Compiled credits for senior status.
09/1984 Michigan State University, Lansing MI, and Ingham County: Law Student
Relevant Experience
10/2011- Present Employment Group/Auto Cam : Operation of a deburring machine in a precision manufacturing enviornment
02/2011 – 07/2011 Preferred Chrysler Dodge Jeep/Sales Consultant.
08/2009 – 12/2010 Dean Transportation: Transporting of handicapped children to and from school, routing, CPR, customer service.
07/2004 - 2009 Great Lakes Mortgage/Bretlin-Precise Home Mortgage: Loan Officer: Telemarketing, Business to business communications, Loan Processing, Record Keeping, Customer Service, Basic Software Applications, Recruiting, and Quality Compliance with State Of Michigan.
10/1999- 01/2004 Primerica Financial Services: Personal Financial Advisor/ Team Leader: Acquisition of Mortgage Broker Life and Health and Securities Licenses through state examinations from The State Of Michigan, Customer Service, Record Keeping., Recruiting, Management Responsibilities, Basic Software Applications, Quality and Compliance with The State Of Michigan.
11/2002- 11/2003 Real Estate Crusade: Associate Realtor: Telemarketing, Business to business communications, Customer Service, Basic Software Applications, Quality Compliance with The State Of Michigan, Record Keeping.
03/2002-06/2003 Students Of America: Advertising Representative: Business to Business Communications, Telemarketing, Record Keeping, Basic Software Applications, Customer Service, Advertising Layout and Design.
10/1977- 04/2000 Steelcase Inc. Sub Assembler B/Team Leader/Quality Inspector: Producer, Supervision of employees, Panel Plant Quality Counsel, Blueprint Reading, Lockout /Tagout Safety requirements and procedures, Knowledge of ISO Standards, Customer Service, Plant Layout and Design Functions, Product Flow Development
Other Experience
Coaching {Baseball and Basketball)
References Available Upon Request
Contact this candidate