Proofreader, Writer, Sales or Customer Service

OBJECTIVE: Writing or sales career with a company that values a dependable, hardworking professional who takes pride in versatile skills related to customer service, communications and sales.

PROFESSIONAL EXPERIENCE:

Philip W. Barton and Associates January 2005 – April 2008

Senior Paralegal

 Prevented clients from losing customers due to experience preparing legal documents such as motions and pleadings for a civil, criminal and divorce attorney resulting in winning civil suits, successfully defending those criminally accused and negotiated terms in divorce actions that was favorable to the client

 Demonstrated ability to be organized and maintain the attorney’s court schedule, preparing correspondence and preparing complaints freeing attorney to address more critical tasks resulting in good reputation with judges and preventing forfeitures, default in court and grievances to the State Bar

 Increased business and revenues by marketing attorney’s practice via internet demonstrating ability to be a self starter and solve problems

 Demonstrated knowledge of databases and legal industry software by conducting legal research and record search using LexisNexis and CourtLink to support a legal proceeding resulting in converting a case into an actionable suit and preventing lost business and retaining potential clients

 Demonstrated superior organization skills and the ability to work under pressure by prioritizing tasks under a tight schedule and handling attorney dockets to adjudicate cases for the attorney resulting in case disposition and handling, helping the firm save money and preventing higher overhead

 Established reputation as a self starter dedicated to process improvement and resolving problems due to created electronic and physical database for more than 5000 files, utilizing Delphis software to prepare taxes reducing case preparation time for court

Sprint PCS January 2004 – November 2004

Retail Communications Consultant (Inside Sales)

 Demonstrated the ability to maintain professionalism and work in a fast-paced environment while addressing customer requests and maintaining computerized system resulting in increased customer satisfaction

 Self-starter that is highly detail-oriented and willing to assume responsibility for productivity of department resulting in increasing revenue and maintaining 3rd highest departmental sales quota

Adecco Staffing/California Federal Bank January 2002 - March 2003

New Loans Setup

 Demonstrated ability to work efficiently, meet demanding deadlines while adhering to state and federal policies for processing loans resulting in preventing loan denials and increased home loan financing

 Proven ability to be able to handle change and conflict by addressing additional job duties and critical financial documentation when department was short staffed resulting in saving time and preventing back log of clients

RoomStore May 2000 - January 2002

Assistant Office Manager

 Increased revenues by 15% due to ability to balance multiple tasks in a fast-paced environment and demonstrate excellent discretion and personal judgment

 Demonstrated excellent leadership and communication skills while training and developing employees resulting in promotion of employees into new role of “account manager”

 Highly professional attitude demonstrated while addressing operational duties scheduling deliveries, processing refunds, data entry, accounting, problem solving, and sales support resulting in improved office operations

American Express/Aegis Communications August 1998 - August 1999

Corporate Retention Consultant

 Demonstrated the ability to work independently and take initiative by utilizing a consultative sales approach for customers requesting to cancel their accounts resulting in receiving extra bonuses and awards

 Advised client of the benefits and services the card had to offer while providing superior customer service.

 Strengthened the relationship between customer and corporation while encouraging loyalty and stimulating increased use of company product

Sterling Personnel September 1995-August 1998

Data Entry/Receptionist

 Selected for temporary sales position due to ability to work independently resulting in revenues over $150,000 for company within months

 Demonstrated superior research skills while researching sales information and distributing data to appropriate departments saving research time and increasing departmental productivity

 Responsible for creating database for invoices, order acknowledgements, and shipments that resulted in efficient office operation and increased productivity.

COMPUTER PROFICIENCY

Microsoft Office: Word, PowerPoint, Excel and Access. Web Design software, LexisNexis, Westlaw, Abacus Law and Delphis Tax Software

Contact this candidate