Manager Customer
Resume:
Ernest P. Carroll
Beaver, PA ***09
******@*******.***
PROFESSIONAL EXPERIENCE
BEEMAC TRUCKING COMPANY, AMBRIDGE, PA
Fleet Manager/Dispatcher October, 2011 – Sept. 2012
• Managed daily operations of 30 drivers
• Responsible for the scheduling of the drivers 7 days a week, 24 hours a day
• Monitor driver hours to ensure they stay within the DOT regulated hours of service rules
• Review and approve drivers pay on a weekly basis
• Counsel and discipline drivers when expectations were not met
• React and respond to any unexpected needs the customer may have
• Maintain records of all shipments handled on a daily basis
• Review and approve weekly the billing of the customer account
NOVA CHEMICALS, MONACA, PA
Warehouse Manager/Logistics Coordinator May, 2009 - March, 2011
• In addition to all Logistics Coordinator duties, supervised warehouse employees
• Maintained and ensured safety policies were understood and followed
• Performed yearly performance evaluations
• Investigated and provided corrective actions for internal and external customer issues
• Conducted daily safety meetings
• Performed quarterly safety audits
• Purchasing manager for warehouse
Logistics Coordinator September, 1995 - May, 2009
• Allocated inventory to fulfill orders
• Executed inventory strategies and targets as set by the S&OP team
• Controlled on-site and off-site inventories within preset constraints
• Identified potential inventory or production planning issues, and worked with others to determine and execute required corrective actions
• Prepared shipping documentation (inbound and outbound)
• Scheduled shipments (inbound and outbound)
• Tracked and expedited shipments
• Reacted to customers’ requests for expedited shipments
• Validated and processed third party charges
• Interacted with several other departments (customer support, production planner, quality, technology)
• Responsible for assuring our pool of trucking companies met our delivery schedule
OVERNITE TRANSPORTATION, WASHINGTON, PA July 1994 - August 1995
Management Trainee
• Dispatched local and over-the-road fleet
• Loaded trucks
• Resolved problems with customer accounts
• Processed bills for incoming freight
EDUCATION
Bachelor of Science Business Logistics
Pennsylvania State University, State College, PA
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