Manager Sales
Resume:
Tricia El Ferrane
mze4da@r.postjobfree.com
Winter Springs, FL
EDUCATION
University of Central Florida
Bachelor of Science, Business Administration/Finance
Bilingual (English/Spanish)
Continuing Education Credits:
• Introduction to Leaders Program/Landmark Education, April, 2012
• The Landmark Forum, Landmark Education, Graduate, 2011
• Morgan Recruiter Training, Graduate 2010
• Sandler Sales Institute, Graduate 2006
TECHNICAL SUMMARY
Online Recruiting/Contact Management Software: Resumate, LinkedIn
Microsoft Office: OneNote, PowerPoint, Excel, Word, Outlook, Access
Other: Peachtree, ADP and Paychex Payroll processing software, Raiser’s Edge, PhotoShop, Corel Draw, WordPerfect
PROFESSIONAL SUMMARY
• Over seven years of experience in Information Technology recruiting, human resources and client development experience.
• Specializing in ERP (SAP, PeopleSoft, Oracle and J.D. Edwards) consulting and permanent staffing for multiple industries in both Fortune 500 and non-Fortune 500 companies.
• Additional areas of technical specialty include: SharePoint, Microstrategy, Oracle and SQL Database, .net and Java Development.
• Highly detailed knowledge of requirements gathering and determining the client’s needs through extensive verbal communication and questioning techniques.
• Ability to decipher job requirements and provide insight to the client as to potential workability of an order and estimation of time to fill the requisition.
• Strong relationship building skills.
• Strong communication skills.
• Full life cycle recruiting from order to fulfillment.
• Project based software development sales experience.
• Highly experienced in managing both the candidate and the client relations.
• Strong negotiation skills.
• Ability to determine a candidate and clients needs and assist each in meeting their goals as closely as possible.
• Unique ability to gain a candidate’s trust by genuinely caring about their objectives and walking them through the cycle and assist in their life changing and career altering decision making process.
• Utilized recruiting methods to gain candidates such as a self sourced database, cold call sourcing, referrals, references and online tools.
• Recruit for positions such as: Information Technology Directors, Project Managers, Enterprise Architects, Database Administrators, Designers and Developers, Software Developers, Business Analysts and QA Testers, System Administrators and Help Desk personnel.
• Experienced in writing requests for Proposals and specifying project costs.
Sr. Technical Recruiter & Business Development Mgr. October, 2004-September, 2011
ABTSolutions Orlando, Florida
Consulting, project-based and direct hire staffing solutions for Information Technology roles.
• Working directly with Chief Information Officers, Vice Presidents of I.T., Managers of Development, my role was to both gather requirements from them and then to identify personnel to meet mission critical goals.
• Placed personnel on both contract and direct hire engagements ranging from SAP, PeopleSoft, Oracle and J.D. Edwards roles. Additionally specialized in .net, Java, Sharepoint, Database Administration and Systems Engineers.
• Opened multiple accounts in Fortune 500 companies and placed professional on both a contract and permanent basis.
• Assisted Directors in strategizing compensation schedules for various positions in their departments.
• Provided benefits guidance and information relating to all Human Resource functions.
• Maintained exclusive relationship with several key accounts that resulted in repeat business.
• Increased sales revenue this year by over 67% through business development efforts.
• Sales often resulted in multi-million dollar accounts and billed over $1M per year on average.
• Assisted companies in identifying the best potential candidate for the role and provided critical information to help the company make the most informed decision about their hiring decisions.
• Continuously utilized my referral network to help identify unadvertised candidates.
• Generated candidate interest in represented companies by discovering salient information that was most interesting to the candidate in order to assist in the generation of a workable salary and benefits package.
• Gathered technical requirements from clients including software and versions utilized as well as detailed technical information to assist in recruiting a specified person for the role.
• Managed a 3/1 client application ration and oftentimes less.
• Built company profiles, organization structures, and financial data on clients.
• Studied trade journals and attended events to network and create a referral pipeline within the technology community.
• Provided clients with ERP Solutions to upgrade their systems utilizing our contract teams.
• Identified project based work and built solutions such as one for UCF to help increase admissions and decrease time spent for applications and admissions processing.
Accounting Manager (Contract)
Miller, Sellen, Conner and Walsh Orlando, Florida September, 2002- January, 2003
Planning and design engineering firm specializing in roadways and home sites.
• Responsible for month-end and year-end closing of the financial statements.
Provided detailed bank reconciliation data to the CFO for review and completed month end journal entries for the General Ledger
• Accounted for all payroll, benefits, 401k, vacation and sick time data and utilized ADP Payroll Processing software for payroll compilation.
• Generated all Accounts Receivable data and Accounts Payable data and processed all payments into and from the firm.
• Managed one full time billing person and oversaw internal billing for work provided by all engineers for outside labor cost billing purposes.
• Managed accounting for three offices and over 60 personnel.
Manager of Operations, Sales and Accounting
Liquid Sports Marine/Central Florida Boating Center Orlando, Florida January, 1997 – June, 2002
Boat dealership, specializing in high-end recreational ski and pleasure boats.
• The role involved all aspects of business to include the management of all Accounting, Finance, Information Technology, Marketing, and Sales Operations.
• Accounting manager responsible for the oversight of all audits, tax and oversight of day to day accounting personnel.
• Finance Manager completing all consumer financing arrangements.
• Developed all aspects of technology to include Web Development and Database development.
• Served as a Sales Consultant to sell, equip and finance boats sold. Delivered equipment and trained customers on all aspects of use on boats from 19’ to 29’.
Assistant Director of Finance and Administration
Camp Boggy Creek, Eustis, Florida Feb., 1997-Feb., 2000
A Hole in the Wall Gang Camp
A non-profit camp for chronically ill children.
• Managed all Accounting, Database, Networking, Desktop, Camp Store functions.
• Specialized in non-profit accounting.
• Integrated financial data between the database and reconciled it with the accounting ledgers.
• Maintained integrity in the donor database through monthly reconciliation.
• Managed all Accounts Receivable and Payable functions.
• Managed three accounting personnel.
• Worked with Peachtree Accounting Systems, Raiser’s Edge Database systems, Novell Networks and managed all functions of store merchandising, ordering and inventory management.
Financial Consultant
Dunhall Pharmaceuticals Gravette, AR June, 1995- Nov., 1996
Omnii International (Now 3M)
A medical and pharmaceutical manufacturing and distribution company.
• Worked closely with company shareholders to structure shareholder purchase agreements and help to formulate strategies to resell those shares to a group of investors.
• Sold the company to an investor and assisted in moving the company to Florida.
• Instructed users on the use of PCs and assisted them in the transition from analyzing financial data from AS400 systems to Excel spreadsheets.
• Forecasted annual financial statements and projections.
• Worked closely with Sales, Accounting, Marketing and Distribution to increase efficiencies for the business to streamline all processes.
• Company recently sold to 3M.
Accounting Manager/Assistant Office Manager
The Harrington Group Orlando, Florida March, 1994 – June, 1995
Software Development company specializing in the development of quality software for ISO9000 compliance standards.
• Responsible for all Accounting functions utilizing Peachtree Software.
• Maintained all product shipping, disk duplication and mailing responsibilities.
• Managed a staff of five.
• Provided oversight for all database mailing functions and mailed over 5,000 pieces of advertising per week.
• Maintained and oversaw the utilization of all Pitney Bowes mailing equipment.
• Provided Technical product support for users when technical team was unavailable to assist.
Office Manager
Concept 2000 Orlando, Florida 1993-1994
• Worked together with a team to establish an employee leasing company to help companies struggling with benefits and payroll issues to be better able to server their employees.
• Coordinated all payroll activities for leased employees.
• Provided all Human Resource functions for insurance, benefits, workers compensation and all employee related benefits functions.
• Created policies and procedures for employees and instituted policy manuals for them to follow regarding their benefits needs.
• Established office policies for internal employees and coordinated procedures for signing on new clients and billing for services rendered.
• Coordinated all accounting functions including Accounts Receivable and Payable.
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