Customer Service Sales

Horacio V. Travaglini

*************@*********.***

CELL: 727-***-****

EXPERIENCE:

**/**** – SUAGMendez.edu

Industry: education

Professor of the MBA program in the economy fields.

3/2009 – 11/2010 - Royal Life - Palm Harbor, FL

Industry: Manufacturing

INDEPENDENT DISTRIBUTOR

Developed Tampa Bay area, markets of high-end houseware products. Trained and supervised sales team (up to 3 people). Worked closely with manufacturer and salesforce to

ensure maximum productivity within the business plan. Planned the marketing strategy, creating infomercials and radio programs. Supervised telemarketing and financial qualification of leads. Generated leads and monitored sales to achieve goals effectively. Provided superior Customer Service at all times.

11/2007 - 12/2008 - Rainmen USA, Inc - Northvale, NJ

Industry: Manufacturing

PRODUCTION COORDINATOR

Worked closely with Sales, Production, and Purchasing to develop production schedules for the manufacturing of on-site and outsourced marketing material. Advised customer service Department on lead times and schedules changes to customers. Established sequence and lead time of operations to meet shipping deadlines according to forecasted demand and existing customer commitments.

Managed component material P.O.placement and finished goods requirements in order to ensure on-time deliveries with minimal inventories. Expedited operations delaying or altering schedules. Ensured task prioritization and effective communication to Production Manager.

9/1994 - 11/2007 - Royal Prestige - Waterbury, CT

Industry: Manufacturing

REGIONAL SALES MANAGER

Developed CT and Western MA markets of high-end houseware products. Opened 4 (four) offices, recruited, trained and supervised sales team (up to 15 people). Worked closely with manufacturer and salesforce to ensure maximum productivity within the business plan. Planned the marketing strategy, creating infomercials and radio programs. Supervised telemarketing and financial qualification of leads. Generated leads and monitored sales to achieve goals effectively. Provided superior Customer Service at all times. Reached sales goal year after year.

Monitored collection of more than 500 accounts for a business volume of +1M USD.

EDUCATION:

7/1989 - Master in Economics - Argentina-Buenos Aires

9/1993 - Master's Degree - Credits courses in Environmental

Economics at Harvard University

LANGUAGES:

Spanish - Proficient

Italian - Advanced

Portuguese - Conversational

Work Status:

US resident - I am authorized to work in this country for any employer.

Contact this candidate