Title: Licensing Specialist
Duties: Managed and facilitated mortgage licenses for a nationwide mortgage company
Work with state regulators to acquire and maintain state licenses – Lender, Broker, and Servicer
Account administrator for Company with the National Mortgage Licensing System (NMLS)
Transitioned company and branch licenses onto the NMLS
Educated and worked with management, branches, branch managers and loan officers in obtaining proper state licensing required for them to originate mortgages
Keep up with changes in “Safe Act” and state regulatory agencies to make sure loan officers stay compliant with changes in the mortgage industry
Apply for and maintain investor relationships with brokers/lenders
Apply for and maintain city business licenses for each branch
Envision Lending May 2008 – November 2009
Title: Senior Loan Officer
Duties: Originate mortgage loans – FHA, VA, FNMA, FHLMC
Proactively manage own sales performance
Developed own marketing strategies and campaigns
Developed strong referral base by providing tenacious client follow-up and exceptional service
Consult with clients seeking to refinance or purchase property. Help customers determine the best loan for their short term or long term needs. Provided expert consultation and aggressively sold mortgage products. Pre-qualified and pre-approved loans, evaluated applications and review credit history to determine loan risk. Monitored loans carefully from initial to closing: watch pipeline to track deals in progress. Ensure collection of all pertinent information and application completion through frequent client call back. Highly knowledgeable in all mortgage and loan products and regulations.
Windsor Real Estate June 2006 – November 2009
Duties: Listing and Selling Agent
Educate and help the client understand the home buying and selling process
Prepare contracts and correspondence and perform competitive product evaluations
Effectively negotiate contracts for both buyers and sellers
Market and build own cliental
Extend Health September 2008 – March 2009
Title: Licensed Benefits Advisor & Telephone Sales Representative
Duties: Sold MediGap, Medicare Advantage, and prescription drug plans to qualified clients based on needs and financial resources
Explained features, advantages, and disadvantages of various policies to promote the sale of various products - Performed Customer Service
Fidelity Investments June 1998-Demember 2004
Titles: Securities Trader and Customer Service Representative
IPO Specialist and Senior Transaction Operations Specialist
Duties: Processed large contributions for Employer sponsored retirement plans
Researched and resolved problems within Employer sponsored retirement plans
Helped auditors find errors and balance retirement plans
Called plan and account representatives to resolve problems within retirement plans
Help developed and improved the transaction process with in my department
Wrote several training and procedure manuals - Trained co-workers as needed
Traded stocks, bonds, options, mutual funds, and IPO's for customers
Assisted clients with Margin Calls
Educated customers about the Stock Market, Retirement Savings, and Internet trading
Took inbound calls from customers - Performed customer Service
LICENSES AND EDUCATION
2004 to Current – Utah Mortgage Loan Originator
2008 to 2010 - Property & Casualty Insurance Agent
2008 to 2010 - Life & Health Insurance Agent
2004 to 2009 - Real Estate Agent
1998 to 2007 - Licensed Securities Trader – Series 7 and 63
1992 graduated with Associates Degree in Arts and Sciences, background in Business
Available upon request
Customer Service High School
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