Customer Service Sales Representative

Corey Jackson

*** ******* ******, ***** ***** Vernon, PA 15012 • *********@***.*** 480-***-****

OBJECTIVE: Accounting clerk with opportunity for advancement to a management position.

EXPERIENCE: Steel Valley O.I.C. Inc., Pittsburgh, PA 3/2010-6/2012.

Bookkeeper Clerk

• Calculated employee wages and entered data on timesheets.

• Assisted CPA completing weekly & bi weekly payrolls.

• Assisted CPA processing accounts payables.

• Resolved billing issues with vendors.

• Prepared invoices and completed weekly state reports.

TJ’s Subs, Gilbert, Arizona 10/08-10/09.

Clerk

• Analyzed and processed daily invoices.

• Processed telephone and fax orders.

• Balanced and reconciled daily accounts receivables with sales.

Jefferson Wells International, E Lan Financial Pgh, PA, 5/07-8/07.

Analyst (Temporary)

• Analyzed financial & legal documents.

• Initiated credit card fraud claims on behalf of our clients cardholders.

• Entered data into Master card’s customer database and Microsoft Excel.

Big Lots, Monroeville, Pennsylvania 2/06-12/2007.

Customer Service

• Responded to & resolved customer inquiries & issues.

• Accounted for & wrote off damaged products.

Flex Check Cash Advance, Washington, Pennsylvania 8/05-8/06.

Loan Administrator

• Posted and aged customer receivables.

• Maintained customer billing ledger.

• Balanced & reconciled daily account receivables with sales.

• Issued & processed loans.

• Prepared and made bank deposits.

Specialized Pharmaceuticals, Pittsburgh, Pennsylvania 3/05-6/05.

Office Assistant

• Filed extensive tax return filings.

• I improved filing system.

• Assisted CPA with returns.

• General office tasks.

PRC/ American Express account, West Mifflin, Pennsylvania 1/04-11/04.

Sales Representative

• Consulted & sold appropriate financial products to cardholders.

Echostar/Dish Network, McKeesport, Pennsylvania 1/01-4/01.

Customer Service Representative

• Processed and posted accounts receivables.

• Ordered new programming and products for customers.

• Provided excellent customer service, answering customer inquiries & resolved customer billing issues.

RELATED

CAPABILITIES:

Analytical. Ability to analyze & interpret financial statements, payroll tax forms & spreadsheets.

Communication. Ability to communication effectively.

Accounting. Solid educational background and understanding of generally accepted accounting principles.

Computer Abilities. Knowledge of Windows 7, Outlook, Word, Excel, QuickBooks & Peachtree software.

Clerical. Extensive financial statements filing.

EDUCATION: Community College of Allegheny County, W. Mifflin, PA.

Accounting classes

Douglas School of Business, Monessen, PA. Received Associate’s degree in Business Administration/concentration in accounting 2000. Relevant course work: accounting, computerized accounting, keyboarding, Excel and business communication.

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