Tiffany Ryan
Resume:
Tiffany M. Quinn
*** *****’s Mill Run
New Carlisle, OH 43544
Goal
Position that allows for my continued professional growth with a company that believes in evolving pathways to success. To help the company and its team become more successful through my experiences and training.
Experience
Fusion Fitness Bradenton, Florida
(June 2006—May 2007)
Title: General Manager
• Managed operations/sales for a $1.5m health club
• Responsible for producing revenues in excess of $120,000 per month
• Personally responsible for $55,000 per month
• Managed using a profit and loss statement keeping profit margins to 6%-7%
• Conducted customer service and sales training
• Trained assistant managers
• Ensured customer satisfaction by handling complaints, delivering a unique experience by using The FISH Philosophy
Experience
Capital Health Clubs (Capital Fitness Spa Health Clubs) Raleigh, NC.
(April 2004—May 2006)
Title: General Manager
• Managed operations/sales for a $2m health club
• Responsible for producing revenues in excess of $180,000 per month
• Personally responsible for $75,000 per month
• Managed using a profit and loss statement keeping profit margins to 6%-7%
• Conducted customer service and sales training
• Trained assistant managers
• Ensured customer satisfaction by handling complaints, delivering a unique experience by using The FISH Philosophy
• Consistently recognized as a top performer in sales and management
• Recruited by the CEO of Capital Fitness to relocate in North Carolina and work for Capital Fitness because of prior work performance
Experience
Gold’s Gym Burlington, Ma
(October 2003-April 2004)
Title: Sales Manager/General Manager trainee
• Managed four sales people
• Wrote sales to exceed $100,000 per month
• Motivated & trained sales team to hit quotas
• Constantly met and exceeded sales quotas
• Trained to be a General Manager
Experience
Code Blue Restaurant and Bar Nashua, NH.
(December 2002—September 2003)
Title: Supervisor
• Supervised 10 waitresses
• Assisted in development of promotions and daily sales upgrades
• Customer service
• Developed and conducted monthly reports and meetings for the proprietor
Education
Dental Assistant, New Hampshire Technical Institute from 2002-2003
Training and Skills
• Gold’s Gym sales training
• Gold’s Gym manager and manger trainee programs
• Capital Health Clubs sales training
• Profit and Loss statement training
• Fish Philosophy (customer service training)
• Attended dozens of seminars and workshops for customer service, sales, management and motivation
Computer Skills
• Word, Publisher, Excel and Outlook
Personal
• I enjoy photography, horses and the ocean
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