__________________________________________________________________________________
ALONA G. COLLANTES
Bachelor of Science in Mathematics
Palahanan 2nd, San Juan, Batangas
E-mail: *****.*********@*****.***.**
Tel. # (090*-***-**** / (091*-***-****
__________________________________________________________________________________
Date of Birth : March 23, 1974
Place of Birth : Muzon, San Juan, Batangas
Age : 38 years old
Civil Status : Married
Citizenship : Filipino
Height : 5 ‘3
Sex : Female
Religion : Roman Catholic
Fathers Name : Mr. Ramon V. Gutierrez
( Deceased )
Mother Name : Mrs. Adelaida C. Gutierrez
Occupation : Asst. Registration Officer
Office of Civil Registrar
Municipality of San Juan
San Juan, Batangas
SPOKEN/WRITTEN
LANGUAGES/DIALECTS: Tagalog/English
PROFESSIONAL EXPERIENCE
Digital Telecommunications Philippines, Inc. ( DIGITEL )
110 E. Rodriguez Jr. Avenue, Bagumbayan, Quezon City
July 1995 – January 2002
• CREDIT MANGAMENT DIVISION ( Head Office )
Policy & MIS Department - Sr. Staff
( December 1996 – January 2002 )
- Acts as a compliance personnel
- Evaluates Customer’s or Collection Dept. request for increase of
Credit Limit
- Responsible for the proactive review of credit limit
- Responsible for a periodic review of customers that are current or within the
approved parameters
• Credit and Collectiont Sr. Staff
- Print Aging Report ( Active and Inactive Accounts ) / Reminder Notices
and create SO for barring thru CSS
- Follow-up Accounts Receivable ( A/R ) and other required reports by Head
Office from the following Department/Division:
1. Computer Services Division
2. Billing Department
3. Accounting Department
4. CCD -RBUs
- Prepares/reconcile reports for MANCOM
- Prepares and sends to RBU - Demand Letters of all delinquent and PD Subscribers
- Monitors Acknowledgment of Demand Letters
- Assist paying subscribers at H.O. Treasury
- Assist/answer the subscriber’s complaints
- Advises RBU CCD on the Bounced Checks received from the Bank Control Section
- Monitors all other CCD accountable forms
- Monitors Credit Deposit Refund as to:
1. Verify subscriber’s latest outstanding A/R balance
2. Verify subscriber’s name from the existing list of refunded subscribers
( However, verifying from the liability list is to Accounting )
3. Follows up from the banks the Daily Abstract Collection from subscribers
- Encode the following payments into CSS:
1. Bank payments
2. Head Office payments
- Monitor IGF ( International Gateway Facility ) Report
- Handle cycle transfer of Pd accounts to Pd cycles ( cycle 87, 88 & 89 )
- Performs other related duties as maybe assigned by Supervisor
• COMPUTER SERVICES DIVISION - Data Control Clerk/Billing Control Clerk
( July 1995 - November 1996 )
- Encode, Update and Post Credit Deposit
- Encode Service Order ( SO )
- Encode, proofread, update payments of telephone bills
- Encode OAC ( Operator Assisted Call )
- Allocate and encoded Personal/In-house calls
- Prepare adjustment for the wrong entry of bills
- Compute rebates due to Outages of Service and Major Cable Trouble
- Prepared DM / CM, Credit deposit and Bounced Check Advice
- Make Daily and Weekly reports
- Call Verification
- Encode ICC and Normal Key-in
- Monitor Data Key-in in Hand Ticket Maintenance
- Final Checking of Monthly Outgoing Telephone Bills
- Operation Assistance
EDUCATIONAL ATTAINMENT
Pablo Borbon Memorial Institute of Technology
Batangas City
Bachelor of Science in Mathematics
1990 - 1994
Palahanan National High School
Palahanan 2nd, San Juan, Batangas
Second 1988-1990
Palahanan Elementary School
Palahanan 2nd, San Juan, Batangas
1981-1986
Organizations/Affiliations
4th Batangas Youth Leader Congress
Batangas City
Delegate
Integrated Social Science Club
Pablo Borbon Memorial Institute of Technology
Batangas City
Member
Differential Club of Integrated Mathematician
Pablo Borbon Memorial Institute of Technology
Batangas City
Member
Earth Saver
Batangas City
Member
CHARACTER REFERENCES:
MR. GLENN MIRALLES
Informations System Division - Manager
Ayala Corporation
33rd Floor Tower One, Ayala Triangle, Ayala Avenue
Makati City
MRS. ANABELLE P. ROSEUS
DIGITEL - Policy and MIS Manager (Credit Management)
MS. ELVIRA A. TAN
DIGITEL - Payroll Supervisor
27th Floor Galleria Corporate Center