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ALONA G. COLLANTES

Bachelor of Science in Mathematics

Palahanan 2nd, San Juan, Batangas

E-mail: mxns0h@r.postjobfree.com

Tel. # (090*-***-**** / (091*-***-****

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Date of Birth : March 23, 1974

Place of Birth : Muzon, San Juan, Batangas

Age : 38 years old

Civil Status : Married

Citizenship : Filipino

Height : 5 ‘3

Sex : Female

Religion : Roman Catholic

Fathers Name : Mr. Ramon V. Gutierrez

( Deceased )

Mother Name : Mrs. Adelaida C. Gutierrez

Occupation : Asst. Registration Officer

Office of Civil Registrar

Municipality of San Juan

San Juan, Batangas

SPOKEN/WRITTEN

LANGUAGES/DIALECTS: Tagalog/English

PROFESSIONAL EXPERIENCE

Digital Telecommunications Philippines, Inc. ( DIGITEL )

110 E. Rodriguez Jr. Avenue, Bagumbayan, Quezon City

July 1995 – January 2002

• CREDIT MANGAMENT DIVISION ( Head Office )

Policy & MIS Department - Sr. Staff

( December 1996 – January 2002 )

- Acts as a compliance personnel

- Evaluates Customer’s or Collection Dept. request for increase of

Credit Limit

- Responsible for the proactive review of credit limit

- Responsible for a periodic review of customers that are current or within the

approved parameters

• Credit and Collectiont Sr. Staff

- Print Aging Report ( Active and Inactive Accounts ) / Reminder Notices

and create SO for barring thru CSS

- Follow-up Accounts Receivable ( A/R ) and other required reports by Head

Office from the following Department/Division:

1. Computer Services Division

2. Billing Department

3. Accounting Department

4. CCD -RBUs

- Prepares/reconcile reports for MANCOM

- Prepares and sends to RBU - Demand Letters of all delinquent and PD Subscribers

- Monitors Acknowledgment of Demand Letters

- Assist paying subscribers at H.O. Treasury

- Assist/answer the subscriber’s complaints

- Advises RBU CCD on the Bounced Checks received from the Bank Control Section

- Monitors all other CCD accountable forms

- Monitors Credit Deposit Refund as to:

1. Verify subscriber’s latest outstanding A/R balance

2. Verify subscriber’s name from the existing list of refunded subscribers

( However, verifying from the liability list is to Accounting )

3. Follows up from the banks the Daily Abstract Collection from subscribers

- Encode the following payments into CSS:

1. Bank payments

2. Head Office payments

- Monitor IGF ( International Gateway Facility ) Report

- Handle cycle transfer of Pd accounts to Pd cycles ( cycle 87, 88 & 89 )

- Performs other related duties as maybe assigned by Supervisor

• COMPUTER SERVICES DIVISION - Data Control Clerk/Billing Control Clerk

( July 1995 - November 1996 )

- Encode, Update and Post Credit Deposit

- Encode Service Order ( SO )

- Encode, proofread, update payments of telephone bills

- Encode OAC ( Operator Assisted Call )

- Allocate and encoded Personal/In-house calls

- Prepare adjustment for the wrong entry of bills

- Compute rebates due to Outages of Service and Major Cable Trouble

- Prepared DM / CM, Credit deposit and Bounced Check Advice

- Make Daily and Weekly reports

- Call Verification

- Encode ICC and Normal Key-in

- Monitor Data Key-in in Hand Ticket Maintenance

- Final Checking of Monthly Outgoing Telephone Bills

- Operation Assistance

EDUCATIONAL ATTAINMENT

Pablo Borbon Memorial Institute of Technology

Batangas City

Bachelor of Science in Mathematics

1990 - 1994

Palahanan National High School

Palahanan 2nd, San Juan, Batangas

Second 1988-1990

Palahanan Elementary School

Palahanan 2nd, San Juan, Batangas

1981-1986

Organizations/Affiliations

4th Batangas Youth Leader Congress

Batangas City

Delegate

Integrated Social Science Club

Pablo Borbon Memorial Institute of Technology

Batangas City

Member

Differential Club of Integrated Mathematician

Pablo Borbon Memorial Institute of Technology

Batangas City

Member

Earth Saver

Batangas City

Member

CHARACTER REFERENCES:

MR. GLENN MIRALLES

Informations System Division - Manager

Ayala Corporation

33rd Floor Tower One, Ayala Triangle, Ayala Avenue

Makati City

MRS. ANABELLE P. ROSEUS

DIGITEL - Policy and MIS Manager (Credit Management)

MS. ELVIRA A. TAN

DIGITEL - Payroll Supervisor

27th Floor Galleria Corporate Center

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