Testing Quality

Sumit Roy Chowdhary

Email: **********@*****.*** | Cell: 760-***-****

SUMMARY

* + years of experience in planning, coordinating, and testing of Web-based and Client Server applications.

Extensive experience in Regression Testing, Smoke Testing, Database Testing, System Testing, Ad-hoc Testing, Integration Testing, Performance Testing, and User Acceptance Testing (UAT), using tools like Quality Center, Quick test pro.

Experience in writing SQL queries.

Have excellent understanding of the Software Development Life Cycle and CMMI Standards.

Experience in Analysis of Software Requirement Specifications, Creation of Test Plans and development of Test Scripts, Test Cases and executing them.

Experience with QA Methodology and QA Strategies to ensure the Quality Assurance Control.

Formulating Test Plans and Test Cases based on the User Requirements Specification (URS) and Functional Requirements document for the functionality, security, performance, configuration and usability testing.

Expert in Problem solving and Bug tracking using tools like Quality Center and Bugzilla.

Possess excellent communication skills and the ability to work either independently or in a team

Good interaction with developers, managers and team members to coordinate job tasks.

Excellent analytical, communication, problem solving, and interpersonal skills.

Highly motivated resourceful team player that takes a positive approach to problem resolution

Ability to effectively and professionally interact with people at all levels of management.

Attention to detail/accuracy, and ability to function in a stressful environment.

Proven ability to deal effectively with change and to exercise good judgment.

Ability to handle multiple tasks with aggressive approach to meet deadlines and deliverables.

Writing and executing test plans and test cases in highly structured environments and performing all types of testing.

TECHNICAL SKILLS

Operating Systems Windows 95/98/2000, Windows XP, LINUX

Languages C, PL/SQL and Java, J2EE

Web Technologies VBScript, Java Script, XML, HTML/DHTML

Databases Oracle 10g, DB2, MS SQL Server

Testing Tools Test Director, Quality Center, WinRunner, QTP, Load Runner

Others Microsoft Office, Adobe Photoshop

PROFESSIONAL EXPERIENCE

Client: Wells Fargo

Duration: Jan 2008 – Feb 2010

Role: Sr. QA Analyst

The Wells Fargo Health Account Manager gives members 24/7 access to their health accounts, lets them to view all transactions online, and all the tools to take control of their health care future

 The Health Savings Account (HSA) Platform Transformation project is a multi-phase/release project, 309 Release involves in developing and integrating the online applications, Admin Tools, Service Center Applications and Mainframe Application, with existing functionality to the newly created middleware engines (Developed and Enhanced during 209 Plus Release under HSA transformation initiatives) that are responsible for processing all the function of WF Health Benefit Services (HBS).

Responsibilities:

Worked for HBS team in San Francisco, CA. which includes 4 Quality Analysts.

Created and implement prolific architecture for Automation and Manual Test processes.

Creation of Automation Framework and Automation Standards for the team.

Improved Quality in product and process by suggesting developers to follow test driven development, thereby decreasing the bug density in the new features developed.

Conducted test automation using QTP for functionality, UI, field validation, database testing.

Helping onsite and offshore team (India) to practice effective STLC.

Given weekly demos to clients and team on progress of product testing. Also Presented QTP scripts efficiency and scalability along with the training on how to use the scripts for the client QA team.

Enhanced Bug life Cycle with enhancements in bug reporting. 

Client: Farmers Insurance Company, CA

Duration: July 2007 – Jan 2008

Role: QA Analyst

Project: eAgent

Farmers Insurance Company is one of the largest property and Auto insurers. eAgent is a web based application developed by Farmers for convenience of their agents to deal with Auto, Home, Business and Life policies. With this Web based Application the company’s agents can login and provide detailed and multiple Property and Auto Quotes to their customers. eImaging which includes scanning and storing of Customer documents which helps agents to track the customer documentation.

Responsibilities:

Participated in the team finalizing business requirements, user requirements.

Involved in Manual Testing of the Auto and Home insurance Applications as per business requirements.

Written scripts to perform Functional, Regression, Integration and System testing.

Performed User Acceptance Testing(UAT).

Performed Pair testing with junior testers.

Developed Test Procedures, Test Cases and Test scripts.

Utilized Quality Center as a test management tool for planning and executing Manual and Automated Tests scripts and for defect reporting.

Performed Screen Navigation Test to ensure that the links are established as per the requirements.

Wrote SQL Queries as per the need to test the application

Responsible for updating and submitting Test Metrics at the end of the day.

Environment: Windows XP, IBM Mainframes, Java, XML, J2EE, Web Sphere, DB2, SQL 2005.

Testing Tools: Quality Center (QC)9.0, Quick Test Professional (QTP)9.2, Load runner8.0

Client: Verizon, MD

Duration: June 2006 – June 2007

Role: QA Engineer/Analyst

Project: COFEE & CSMT

Worked on Verizon’s client server application called COFEE (Common Office Front End Engine) used for service ordering, installing, changing, billing and disconnecting services. The web based CSMT (Cofee Security Management Tool) is responsible to create new users, changing the existing user profiles, cloning the existing users and resetting their passwords.

Responsibilities:

Reviewed business/functional requirements and technical specifications of the application and developed Test Plans, Test Scenarios and Test cases.

Involved in both Automated and Manual Testing.

Developed fully functional scripts in QTP to handle various scenarios like New Installs, Moves, Changes and Disconnects.

Developed functional scripts to automate the process of creating new users, changing the existing user profiles, cloning the existing users, resetting their passwords using the web based CSMT (Cofee Security Management Tool).

Performed Backend Testing using SQL scripts.

Performed Load and Performance Testing using load runner.

Updated Test Results, Reporting defects to developers and tracking and updating them.

Interacted with development team.

Used Quality Center to document testing requirements, test cases, reporting bugs and test deliverables.

Performed all phases of end-to-end testing, which includes User Acceptance, Functional, System and Smoke testing.

Made sure that all high and medium priority bugs are fixed prior to deployment.

Environment: Windows 2000/XP, Unix, VB.NET, ASP.NET, HTML2.0, HTML/DHTML, XML, MS SQL Server 2005.

Testing Tools: WinRunner7.6/QTP 9.2, LoadRunner8.0, Quality Center9.0

Client: Countrywide Home Loans, CA

Duration: May 2005 – April 2006

Role: QA Engineer

Project: CLUES

Countrywide Financial Corporation is a diversified family of companies that helps millions of people meet their housing and financial needs. Countrywide Searching for a way to reduce paperwork through technology, the company developed the industry's first PC-based loan servicing system CLUES (Countrywide Loan Underwriting Expert System). CLUES Accesses the CAPES (Countrywide Automated Property Evaluation System) database for its evaluation process.

Responsibilities:

Reviewed business/functional requirements and technical specifications of the application and developed Test Plans, Test Scenarios and Test cases.

Involved in both Automated and Manual Testing.

Performed Pair Testing with junior testers.

Developed automated scripts for the applications like CAPES (Countrywide Automated Property Evaluation System) and CLUES (Countrywide Loan Underwriting Expert System)

Performed Regression Testing for the application and maintained a database of regression scripts

Performed Backend Testing using SQL scripts.

Involved in Smoke, Functional, Regression, User Interface, Database, Load and Performance testing.

Generated data driven scripts to test the backend database

Updated Test Results, Reporting defects to developers and tracking and updating them.

Interacted with development team.

Used Quality Center to document testing requirements, test cases, reporting bugs and test deliverables.

Made sure that all high and medium priority bugs are fixed prior to deployment.

Environment: Windows 2000/XP, VB.NET, ASP.NET, HTML/DHTML, XML, MS SQL Server 2005.

Testing Tools: WinRunner7.6/QTP 8.0, LoadRunner6.0, Quality Center8.0

Client: BlueCross Blue Shield, TX

Duration: Feb 2004 – April 2005

Role: QA Analyst

It is a web application, which provides customers with online information, resources, and tools to help customers maintain their health. This includes Registration, Health risk assessment, Personal health profile creation, Fixing of appointments and Reminders, Reviewing medical records, Running reports, Facility to find out what plans are the best fit for their lifestyle. It also performs real time credit card validation for Buy online and Buy on paper health insurance customers.

Responsibilities:

Analyzed the technical specifications and business requirements and formulated the test specifications including test plan and test scenarios based on requirements

Designed detailed test cases from design considering Equivalence partitioning, Boundary Value analysis, Error guessing, Race conditions and Visible state transitions.

Performed black-box testing including Smoke tests, Regression and Functional testing using QuickTest Professional

Involved in Manual Testing.

Queried through SQL to check the database records.

Performed Screen Navigation Test to ensure that the links are established as per the requirements.

Managed the testing process, scheduled batch tests, logged and tracked defects using Quality Center.

Participated in review meetings to resolve bug related issues with developers.

Environment: Windows 2000/XP, J2EE, JavaScript, HTML/DHTML, XML, DB2

Testing Tools: QTP8.0, LoadRunner6.0, Test Director.

References : Available on request

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