Administrative Assistant
Resume:
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Jacqueline R. Green
Dallas, TX 75243
**********.*.*****@*****.***
Profile
•Skilled at learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively
•Highly motivated and skilled in leading groups, managing people and working in teams
•Strong organizational, presentation, and communication skills
Education
Bachelors of Science Degree in Criminal Justice w/ Specialization in Juvenile Justice
Prairie View A&M University, Prairie View, TX. MAY 2011
Professional Experience
Administrative Assistant, American Campus Communities
•Assist with the maintenance of daily operations of the leasing department for a 1428 bed housing facility
•Performance of administrative duties including but not limited to filing, faxing, typing, generating room assignments, processing lease agreements, housing deposits and roommate requests
•Effectively address and resolve customer issues as a number one priority
•Assist with special projects for the housing facility to ensure quality customer service for current and prospective residents
Community Assistant Prairie View A&M University- University College.
•Develop a curriculum suitable for 102 residential undergraduate freshman emphasizing program interventions designed specifically to reduce high risk factors associated with attrition
•Served in the capacity of a live-in Residential Life building manager responsible for the daily operations of a resident hall, which included on-call rotations inclusive of evenings, weekends and coverage during University holidays where the Residential Facilities remained opened
•Provide proactive engagement through professional counseling, mentoring, and management referrals for students in need of advisement, academic enrichment, and tutorials
•Identify the areas of conflict resolution, appropriate student disciplinary actions, the interpretation and implementation of policy and procedure
•Managed 20 Residential Service Technicians
•Developed and constructed innovative programs designed to promote enhanced academic engagement and increased retention among First Year Freshman August 2009-May 2011
Intern, Prairie View A&M University Department of Public Safety
•Observed the criminal justice system in operation
•Assist the Sergeant and Officers in the strict enforcement of university policies and protocol
•Gained experience and learned about the day to day operation of the Prairie View Department of Public Safety, and learned about the social context of crime and delinquency
•Served as liaison between the freshman housing facility and Department of Public Safety
Achievements & Affiliations
•Academic Honor Roll Certificate from Prairie View A&M University for 2008 & 2010
•Dean’s List Certificate from PVAMU’s College of Criminal Justice since 2008
•Over 100 hours in Community Service and Service Learning Projects in Texas
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