Manager Security

Jeffrey L. Starnes, J.D.

A proactive senior manager with over two decades of comprehensive HR/ER experience in both business operations and employee/project management that include the daily managerial and financial operations of a large division or department. Experience with both union and non-union environments and exempt and non-exempt personnel. Expertise in employee relations matters to include talent management; employee relations; labor issues; workplace grievance; management/partner coaching and educational training. Seasoned professional with proven leadership and mentoring skills that encompass both the private and government sectors.

EDUCATION & DEVELOPMENT _____________________________________________________________________________

J.D., John Marshall Law School - Atlanta, GA.

B.S., Georgia State University, College of Public & Urban Affairs – Atlanta, GA.

Licensed Private Detective, State of Georgia Board of Private Detectives & Security Agencies.

Articles/Training Courses: Introduction to Loss Prevention & Security; Introduction to Accident Investigations; Workplace Violence; EEOC Charges-How to Respond; HR Training Series-Harassment 101; “EFCA and a Little Respect-What You Can do to Prepare.”

AREAS OF EXPERTISE ___________________________________________________________________________________

Compliance Training & Analysis Management

Expert Investigator and Witness Seasoned Trainer in Corporate Investigations Routine and Major Case Management

Handbook Analysis Vulnerability/Risk Assessment Operational Oversight; P&L

Employee & Labor Relations Trainer of HR Personnel Experienced Mediator (ADR)

Policy & Procedure Revision Leadership Coaching & Mentoring Deposition and Trial Preparation

PROFESSIONAL EXPERIENCE _____________________________________________________________________________

G4S Compliance & Investigations - Raleigh, N.C. Sr. Consultant

2011 to present

• Identify suspected fraud claims, review current and past claims, develop and recommend investigative actions.

• Investigate complex claims to include suspicious and fraudulent claims, medical fraud, harassment and worker’s compensation.

• Provide expert investigative consulting on designated SIU claim files, including investigative action plan development and review.

• Provide fraud awareness training and file review services to select clients.

Noland & Associates - Marietta, GA. Associate Partner / Consultant

1994 to 2011 HR & ER Specialist / Investigator

• Provide HR/ER and operational consulting services to select private and public companies, government agencies and professional firms.

• Provide clients with assistance in employee and labor relations issues; dispute resolution/mediation; workplace grievance and corporate investigations.

• Design/revise employee relations’ programs designed to achieve stated objectives and eliminate liability.

• Instruct senior managers on how to properly investigate harassment, workplace violence and other civil matters.

• Seasoned instructor in all types of legal issues to include current law and potential legislation.

• Advise clients on matters pertaining to contract negotiation, grievance cases, arbitrations, conciliations and potential legislation.

• Assist counsel with hearings and other proceedings to include DOL, EEO and dispute resolution.

Admiral Security Services – Atlanta, GA Human Resources Manager

2007 to 2008 Consultant to V.P.

• Accountable for all HR/ER functions to include employee relations; recruitment and staffing; planning and reporting; legal compliance and policy development and administration.

• Accountable for over 38 managers and 40 sites located throughout the metro Atlanta area.

Federal Bureau of Investigation – Atlanta, GA. Security & Complaint Assistant

1988 to 1994

• Responsible for all administrative and technical/operational duties for the divisional office and state satellite locations during shift.

• Responded to inquiries from other government entities and general public.

• Provided administrative, research, security, and logistical support assistance during special events, high-profile cases and routine operational activities including the 1988 Democratic National Convention.

• Description of additional duties can be discussed on a very limited basis.

• Received the “Exceptional Performance Award” for 1990, 1991, 1992, and 1993.

U.S. Air Force – Grand Forks AFB, ND. Security Specialist, Sgt.

1983 to 1987 Honorably Discharged

• Responsible for all training, administrative and personnel issues for team of security officers.

• Analyzed the weekly operations and logistics of critical resources and security personnel.

• Developed and implemented field staffing plans and assisted with Senior NCO meetings.

• Awarded the “Good Conduct Medal;” recipient of Letters of Appreciation/Commendation.

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