Quality Assurance Customer Service

Dr. Patrick Uzodike,

Pharm. D., B. Pharm.

******@****.***

Registered pharmacist in Maryland, Georgia, Washington D.C. and Virginia.

EDUCATION:

Howard University, Washington, D.C.

College of Pharmacy and Medical Sciences

Doctor of Pharmacy (Pharm. D.) May 2005

Cum Laude

University of Benin, Benin City

College of Medicine and Pharmacy

Bachelor of Science in Pharmacy (B.Sc.) September 1991

2nd class Upper Division (Honors)

EMPLOYMENT PROFILE:

Next-Gen Medical Services, LLC

Independent Contractor Services.

6300 Milgen Rd, Suite 1075

Columbus, Georgia 31907

Dates Employed: 07/2010 – Present

Clinical Pharmacist

Expert in drug-to-drug interaction, adverse drug reactions and side effects. General pharmacy consultation with out-patients and community practice, as well as nursing homes and supported living set ups. Specialist in medication management therapy (MTM) and consulting. Travel and Consulting assignments (Travel Rph).

West Central Georgia Regional Hospital

3000 Schatulga Road

Columbus, Georgia 31907

Dates Employed: 01/2010 – 01/2011

Director of Pharmacy Services

• Managed department; established policies, procedures, standards, and objectives for the provision of services; evaluated performance and maintained quality standards and survey readiness; coordinated with other departments to provide maximum level of services to patients and hospital staff.

• Planned, organized and directed department activities. Developed goals and objectives, established and implemented policies and procedures for department operation. Reviewed department performance, effected changes as needed to improve services provided and assured compliance with regulatory requirements. Kept administration informed of department activities, needs, and problems, and new drug regulations as well as other administrative matters. Established and maintained charging and billing system.

• Selected, trained/oriented, and assigned department staff. Developed standards of performance, monitored and supervised staff; evaluated performance and initiated or made recommendations for personnel actions such as merit increases, promotions, and disciplinary action. Encouraged professional development of department personnel through in-service education and outside conferences. Developed and maintained job descriptions for all staff members. Resolved staff grievances in collaboration with human resource department.

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• Developed and recommended department operating budget and ensured that department operated within allocated funds. Maintained department reports and statistics for administrative and regulatory purposes. Consulted with administration concerning capital expenditures.

• Assured delivery of quality pharmacy services for inpatients, outpatients, and employees. Acted as educational resources and was available for consultation to medical, nursing, and administrative staff.

• Developed and maintained quality assurance records and techniques of the department. Evaluated pharmacy functions, practices and reporting and record keeping; ensured medication safety across the Medical Center. Introduced and demonstrated new techniques, equipment, and research findings to the staff. Met regularly with medical and nursing staff regarding drug and pharmaceutical detail. Ensured that the department was represented at conferences and working committees.

• Participated in administrative staff meetings and attended other meetings as assigned. Established and maintained communications within the department and with other hospital departments. Developed relationships with professional affiliations and others as was appropriate. Chaired Medication Safety Committee and led/participated as needed in teams for survey readiness at all times.

• Maintained department facilities and equipment in a condition to promote efficiency, health, comfort, and safety of staff and patients. Evaluated and justified equipment and supply needs and purchases; negotiated and documented maintenance schedules. Planned for use of space, purchased new equipment, etc.

• Established and maintained safety, infection, and environmental control policies and procedures for the department.

• Developed and maintained department records, reports, and patient records/profiles. Collected statistical data as was required. Maintained professional growth and development.

• Performed duties of staff pharmacist as was needed.

FURTHER RESPONSIBILITIES:

1. 1. Monitors and analyzes utilization trends and develops and implements clinical protocols that assure appropriate utilization and cost control.

2. Assist with the development, implementation and maintenance of the clinical drug policies.

3. Works with the Director of Operations to manage the pharmacy prior authorization program.

4. Develops and implements quality assurance activities to ensure regulatory and clinical policy compliance.

5. Develops relationships with colleges of pharmacy to sponsor clerkship rotations and/or academic teachings.

6. Co-leads all work related to the Pharmacy and Therapeutics Committee including therapeutic class reviews, formulary recommendations, net cost analysis, use of subject matter experts and agenda and minutes management.

7. Ensures maintenance of drug pipeline reports.

8. Manages formulary additions/deletions/changes.

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9. Ensure Pharmacy participation in state Drug Utilization Review Board and state P&T committee meetings as necessary.

10. Assists with the point of sale intervention, retrospective drug utilization review, pharmacist case management, academic detailing and lock-in programs.

11. Responsible for resolving, tracking and trending pharmacy complaints and appeals.

12. Assists in preparing and maintaining departmental operational, strategic and financial goals and objectives to ensure company goals are met.

13. Collaborates with other departments to share pharmacy information, identify cost savings or quality improvement opportunities.

14. Clinical reference and drug expert in support of nurses and medical directors.

15. Maintains clinical in-services and continuing education programs sponsored by pharmaceutical manufacturers for pharmacists, nurses and medical directors.

16. Ensure the provision of clinical support the health plans.

17. Meets with pharmaceutical manufacturers on clinical issues regarding clinical trials, new products, new indications and formulary placement

West Central Georgia Regional Hospital

3000 Schatulga Road

Columbus , Georgia 31907

Dates Employed: 11/ 2008 –11/2010

Clinical Pharmacist

Dealt with the needs of psychiatric patients, low, medium, high crisis center.

Dispensed medications, including but not limited to antipsychotic medication, Clozaril monitoring and dispensing. Followed up on labs. Monitored drug interactions and adverse reactions. Attended ward rounds with psychiatrists other health care professionals, as well as clinical meetings. Dispensed and counseled patients. Educated nurses on new drugs, side effects and adverse drug reactions.

WHO Sponsored Medical Mission

06/28/2008 – 10/28/2008

Expanded program on Immunization (E.P.I)

Emory University Hospital

550 Peachtree Street NE

Crawford Long Campus

Atlanta, Georgia 30508

Dates Employed: 11/07 – 06/08

Clinical /Hospital Pharmacist

• Order entry

• Assisted the clinical pharmacist in the review of patient charts in both general medicine unit and ICU. Coordinated with physicians and nurses in managing patient disease states from the pharmacotherapy aspect such as pharmacokinetics, dosage adjustment, and proper selection of drug both in inpatient and outpatient settings

• Responsible for running weekly diabetes education clinics and blood pressure clinics.

• Oral presentation: The consequences of diabetes on the microvascular system.

• Co -author of diabetes educational guide for the patient booklet. Participated in daily rounds with the cardiology team treating mostly ICU and ER patients with positive troponin levels and electrocardiograms.

• Assisted in LMWH & UFH therapy in patients en route to the catherization lab and undergoing coronary angioplasty.

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• Participated in weekly journal clubs with primary literature presentations.

• Assisted in starting, adjusting, and bridging therapy – with enoxaparin – based on INR/PT, anti-Xa levels, factor V leiden carriers, and anti phospholipid antibodies.

• CLINICAL PRESENTATIONS Authored and presented patient guidelines to coumadin, along with prescription medications (amiodarone & Bactrim), OTC/herbal, and disease state interactions, and diet modifications. Oral presentation of the cytochrome P-450 enzyme system, as a source of drug interactions.

Lanier Methadone Treatment Center

664 Lanier Park Drive, Suite A

Gainesville, Georgia 30501

Dates Employed: 04/2006 – 08/2006

Staff Pharmacist

Rite Aid Pharmacy

125 East Baltimore Street

Baltimore, Maryland 21202

Dates Employed: 11/1999- 11/2006

Staff Pharmacist

Pharmacist in Charge/ Manager

From 2001- 2006 filled and dispensed prescriptions, including compounds, refills, new ones and renewals. Other areas covered included evaluation of prescriptions for drug interactions, contra indications, drug allergies, and accuracy. Inventory management duties included keeping store inventory at profitable levels, keeping accurate inventory of ordered CII medication. Managed staff pharmacists and several technicians; scheduled, trained and acted as general management of personnel. Counseled patients as required by the O.B.R.A 90 laws and followed regulations as required by the H.I.P.P.A. Performed drug utilization reviews as was required.

Rite Aid Best National Pharmacist Award, 2005 ( Presented by Mary Sammons, Rite Aid CEO)

Friendly Independent Pharmacy

5720 Deale Churchton Road

Deale, Maryland 20751

Dates Employed: 07/2000- 07/2006

Pharmacy Setup Staff / Pharmacy Manager/ On- call Pharmacist

Assisted in the setting up and functioning of this Independent Pharmacy with Dr Singal. Performed general pharmacy duties, inventory control and management.

Independent Pharmacy Planning and Set up: I have been involved in setting up Independent Pharmacies both in Maryland and Washington DC from the ground up. Even though it requires dedication and hard work, it can be done with the right methodology and approach. We began by finding a good location that would get a lot of traffic. Part of our strategy was done over several weeks by counting human traffic, which was located next to doctors’ offices, apartment complexes, nursing homes and busy drug chain stores with long wait time and poor customer service.

I then I wrote a business plan to secure financing. Subsequently, we established accounts with drug wholesalers like Amerisource Bergen, Care Rx (a cooperative), and McKesson. We also stocked front-end items, such as greeting cards and OTC products, health and beauty products, as well as vitamins. The technicians were screened and hired to help run the store. I helped source out the shelves.

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Because it was in the D.C. area, security was top priority; therefore, we had bullet-proof windows and a narcotics safe box installed. I contacted a software vendor in Florida who installed a user-friendly software system called RX30. I have also worked with Sure Script out of Georgia and HBS Home System. In summary, assisting with the set up of these pharmacies was an exciting experience that I would greatly enjoy doing again.

Medicap / Medicine Shoppe Franchise:

I also participated in the setting up of this pharmacy, which was purchased as a franchise. They generally guide you through the opening of a franchise location. This Franchise assisted in getting your store up and running. They helped with securing a location to establishing accounts with drug wholesalers.

Kaiser Permanente

6104 Old Branch Avenue

Camp Springs, MD 20781

Dates Employed: 1/1999 – 1/2002

Pharmacist On-Call

Dispensed and compounded orders, primarily of hospital origin, nursing homes, and other health care facilities.

Performed in-service training for the nursing staff; arranged logistics for medications delivery and took pharmacy on calls. Worked as a Clinical Pharmacist to cover pharmacists on vacation. Responsible for patient in-take/input, clinical assessment (i.e., Pathways management); compounded medication, picked and packed supply; arranged logistics and answered patients’ questions about medications; provided reports to full-time staff.

2010 CERTIFICATIONS:

• First Aid Course

• Restraining Techniques

• Resuscitation Techniques

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