Project Manager
Resume:
PROFESSIONAL OVERVIEW
I am a trusted, results-oriented, experienced and knowledgeable management professional with over 25 years of successful and exemplary team-building leadership. Special strengths include enterprise architecture, business process re-engineering, project management experience, outstanding customer relationship skills, and an energetic, innovative leadership approach with attention to detail and commitment to high work and organizational performance. Proven track record of achievement and significant contributions to corporate productivity and profitability are detailed in the following sections.
KEY CLIENTS
• Department of Defense
• Department of State
• Bureau of Diplomatic Security
• Department of Agriculture
• Federal Aviation Administration
• Chemical Safety and Hazard Investigation Board
• American Red Cross
• Baltimore County Public Schools
PROFESSIONAL EXPERIENCE
2010-Present - Department of Agriculture Food Safety Inspection Service, Washington DC
Lead Senior Enterprise Architect
• Work with Chief Architect to develop EA Program Plan and roadmap based on the Federal Enterprise Architecture Framework (FEAF) and Federal Segment Architecture Framework (FSAM)
• Design and develop EA artifacts, documentation and templates based on organizational mission, vision, goals and objectives
• Develop EA Guidebook providing resources for strategic and tactical planning and access to business and technical EA artifacts, products and documentation.
• Develop Common Application Framework (CAF) and User Guide providing methodology on standardizing system and operational practices, consolidation of existing computing assets through the use of reusable services, and control and compliance in the development of new systems and applications
• Provide Status Accounting Reports to Government Leads
2010 Defense Logistics Agency –Energy, Fort Belvoir, VA
Project Manager, Enterprise Architect
• Serve as project manager for Fuel Enterprise Server (FES) to develop an “as-is” state of the current FES system utilizing the DoDAF 2.0 framework
• Develop and deliver all project management plans to include quality management plan, communication plan, research strategy plan, and risk management plan
• Supervise reverse engineering of data table structure and source code of the FES system
• Provide status report to Government leads
2008 – 2010 Defense Counterintelligence HUMINT Center, Crystal City, VA
Project Manager, Enterprise Architect
• Performed Business Area and Enterprise-Wide analysis in order to create DoDAF products designed around Agency organization chart and mission/lines of business
• Conducted verification and validation procedures in order to: ensure accuracy of data and processes documented within the DoDAF work products
• Provide Status Accounting reports to Government Leads.
• Interviewed Office Directors and other designated personnel, gather, analyze and optimize the portfolio of business strategies, organizational structures, business processes / tasks and activities, information flows, applications, and technology infrastructure within the organization and key stakeholders.
• Conduct quantitative and qualitative analysis of data for inclusion/integration into Enterprise-Wide DoDAF work products; perform Gap Analysis for inclusion in “To-Be” DoDAF work products.
• Develop business cases relating Shared Services Framework - MDIA BRAC move to Quantico
• Develop artifacts relating to MDIA BRAC Enterprise Architecture
• Recognize project constraints, validate benefits and intended outcome, plan and organize and schedule
project activities. Determine resource requirements and procure resources
• Assisted in the submission of the CPIC OMB 300 for agency investment
• Maintain quality of project and schedule, update stakeholders on project status, resolve project conflicts, ensure project requirements have been met and satisfactory to or exceed customer's/ stakeholders expectations
2007- 2008 Federal Aviation Administration Washington D.C.
Senior Requirements Analyst, Change Control Manager
• Captured distinguished and validated business; system and functional requirements for new Web-based aviation system for Federal agency and provide leadership and accountability surrounding requirement related deliverables. Develop and brief stakeholders on project status and demonstrate application build as new functionality is created
• Manage requirement risk mitigation, cross area impacts and drive for resolutions. Manage stakeholder and impact system matrixes for various sign off milestones. Facilitate regular communications, training and status reports to stakeholders
• Provide support from discovery through deployment on requirements and create related processes.
• Manage criteria to ensure eligibility of requirements for capacity, vendor, testing, and release.
2006 – 2007 Department of Agriculture Washington, DC
Enterprise Architect, Lead System Planner Analyst
• Created the Integrated Acquisitions System (IAS) Enterprise Architecture (EA) Framework including the IAS Roadmap for the creation of all required EA artifacts for the system.; the “As-Is and the “To-Be Target Architectures
• Develop business plans for Knowledge Management projects to include implementation of Document Management System, document repository data warehouse, data mart
• Interview designated personnel; gather, analyze and optimize the portfolio of business strategies, organizational structures, business processes, tasks and activities, information flows, applications and technical infrastructure within the Department of Agriculture relating to IAS.
• Create and prepare documentation relating to Knowledge Management projects, tasks, and meetings to include: Memorandums, Power Point Presentations, Matrices, Data Bases, Change Requests, Meeting Agenda and Minutes Design and create Departmental Standard Operating Procedures, Design and develop organizational procedures, forms and reports
2004 – 2006 Department of State, Bureau of Diplomatic Security Rosslyn, VA
Capital Planning/Enterprise Architecture/System Planner Analyst
• Assist in the creation of DS Federal Enterprise Architecture Framework Creation of the EA Repository utilizing Oracle Collaboration Suite and Oracle Files
• Develop business plans for Knowledge Management projects to include implementation of Document Management System, document repository data warehouse, data mart
• Perform administration, integration and oversight of the Department’s Joint Enterprise Architecture framework and Federal Enterprise Architecture framework.
• Analyze and perform impact assessment, alternative analysis, risk assessments, and integration of the Bureau’s strategic plan and goals
• Utilize Enterprise Architecture to enable executive’s improvement of IT investment decision making, customer services, stakeholder association, information sharing, while performing market surveys to ensure competitive costs for IT procurements.
• Co-lead weekly meetings with senior management officials on government wide enterprise architecture developments of interest to the Bureau.
• Design and Develop Change Request Reporting Tool using Oracle Collaboration Suite, Oracle Files and Act as Change Control Manager for local Change Management Board.
• Co-leader for performing market research on new hardware and software products to replace the legacy infrastructure in place. Researching various vendors and their products to refresh outdated system and increase the operational efficiency of the Enterprise
• Assist in coordinating the certification and accreditation initiative to ensure compliance of the Bureau’s 65 custom in house systems with guidance mandated by the Federal Information Security Act (FISMA).
2003 – 2004 Iraqi Survey Group Doha, Qatar
Workflow Coordinator/Team Leader
• Managed overall operations for diverse data collection and exploitation effort for the presidential-mandated Operation Iraqi Freedom, Iraqi Survey Group Combined Media Processing Center.
• Provided high-level consulting and developed a professional relationship with all military and civilian stakeholders. Ensured cross-functional synchronization of organizational goals, programs and projects.
• Conducted briefings to all visiting VIP's, including US Congress and flag officers, regarding workflow operation.
• Led and trained core teams of over 175 government contractors, military personnel and foreign national linguists in document exploitation operations, managed allocation of scarce computer resources, ensured the physical security of assigned resources and tracked and managed all intelligence materials.
2002 – 2003 STG Inc. Chemical Safety and Hazard Investigation Board Washington, DC
Document Management Consultant, Proposal Coordinator
• Served as Records Manager/Analyst developing Records Management Program
• Developed complete NARA approved Records Schedule and File Plan.
• Provided inter-agency training to Board Members and staff, and develop plans and process management techniques
for agency implementation to include Continuity of Operations planning and Disaster Recovery.
2002 – 2003 STG Inc. Progress Energy Washington, DC
Document Management Consultant, Proposal Coordinator
• Analyzed requirements, developed plan, engineered solution, and managed production effort (document preparation,
scanning, quality assurance, error reconciliation, documentation, and reporting) to scan and index training manuals for
Progress Energy a highly regulated utility company.
2001 – 2002 Valunet Corporation, Fairfax, VA
Customer Care Manager, Practice Manager Client Relationship Manager
• Serve as the primary liaison between buyer/supplier organizations and coordinated procurement activities between customer and supplier; delivered and implemented supplier enablement programs, implemented and trained supplier's organization in design and build of e-commerce application via classroom or internet/phone based sessions
• Interpret customer business requirements, deliver and/or assist in the development of a solution.
• Assist in development of disaster recovery plans and procedures; develop customer care center, prepared SLA and Operations manuals and implemented policies and procedures.
2000 – 2001 Pedestal Inc, Washington, DC
Manager, Customer Care, Help Desk & Sales Support Operations
• Responsible for the development, implementation and daily management and operation of internal & external help desk and customer care center.
• Supervised customer care team sales.
• Created operational procedures, manuals and incident tracking system using COTS product.
• Worked with project management and web development team with change control and in the
creation and updating of HTML documents for corporate web site
• Designed and developed company intranet; pedestal pointers, and delivered weekly newsletter to
internal work force
1999 – 2000 Hanauer Corporation, Herndon, VA
Senior Operations Manager
• Managed 35 member work force, conducted interviewing and hiring, training, shift scheduling, change management, QA, complete set-up, implementation and day -to-day management of 24 x 7 tier III monitoring and call center
1997 – 1999 Cable and Wireless, USA Sterling, VA
Client Services Manager, Strategic Account Manager
• Managed and maintained 35 Strategic accounts consisting of well over 500 locations throughout the United States and internationally, generating over 3 million in revenue per month
1985 – 1995 Harford Homes, Inc Harford Radon Consultants Bel Air, Maryland
Co-Owner, Vice President
• Managed daily coordination of multi-million dollar new home construction and radon mitigation companies
• Processed financial data including AP and AR using Quicken, QuickBooks and SMS construction software.
• Supervision and scheduling of over 100 contractors and vendors in the field.
• Interface with customer in site selection, planning and materials selection and contract negotiations.
EDUCATION
• Carnegie Mellon School of Software Engineering, Enterprise Architecture
• Northern Virginia and Germanna Community College
TECHNICAL PROFICIENCIES
• Business Operations: Microsoft Project 2000, Microsoft Office Suite 2003-2007 Word, Excel/Outlook/Access, Visio Professional, Cots Application Build & Integration, Oracle Collaboration Suite, Oracle 10g database, Oracle 10giAS
• Web Authoring: Front Page 2000, HTML, Homesite 4.5, Dream Weaver
• Web Services: Oracle 10giAS, Oracle Collaboration Suite,
• Network Operations: Microsoft Windows, UNIX, Linux, VMWare, Ping, Tivoli, Traceroute,
• Database Management: SQL 2000 Server, Oracle 10G,
• Incident Management: Amdahl, Remedy, TrackWise, Helpstar, Remedy Action Request System, Team Plain
• Document Management Systems: TRIM, Docex Suite/Harmony Data Base; Microsoft SharePoint; Telelogic System Architect, Popkin System Architect, Sparta Enterprise Architect Oracle Collaboration Suite, Oracle 10g database, Oracle 10giAS, FileNet
• Business Process Modeling/ Enterprise Architecture: Telelogic System Architect, Popkin System Architect, Sparta Enterprise Architect, MetaStorm ProVision Enterprise Architect, Microsoft Visio
CERTIFICATIONS/PROFESSIONAL AFFILIATIONS
• Project Management Professional, PMP (2009)
• Certified Enterprise Architect (2009)
• Microsoft Project Server Certificate (2002)
• Introduction to Telecommunications Certificate (2000)
• Introduction to Transmission Certificate (2000)
• Forum for Enterprise Architecture Professionals
• Washington DC Project Management Institute (PMI)
• Northern Virginia Technology Council (NVTC) Business and Enterprise Architecture
• Federal Enterprise Architecture Framework (FEAF) Working Group
SECURITY CLEARANCE
• Top Secret Special Compartmentalized Information (TS, SCI)
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