Customer Service Administrative Assistant

Lulu Ji *********@*****.***, 352-***-****

****SW*3THST Apt E10, Gainesville FL 32608

OBJECTIVE

To pursue an offer of full-time job related with business and economics

EDUCATION Master of International Business

University of Florida, Gainesville, FL 06/2011-12/2012

GMAT: 640+ writing: 5.0/6.0 GPA 3.67

Relevant course work: International Finance, Global Strategic Management, Fundamentals of International Business, Open Economy Macroeconomics, Managerial Quantitative Analysis etc.

Minor Diploma

WorldStrides Capstone Program in Prague Czech Republic 09/2011-11/2011

Bachelor of Arts in International Economy and Trade

East China Institute of Technology, Fuzhou, Jiangxi 09/2006-05/2010

Minor Diploma: English

GPA: 3.43/4.0

Business Study 09/2011-11/2011

Study in many famous international enterprises in many countries, such as

Czech Republic, France and so on.

Observe and analyze different economic features among these counties

EXPERIENCE

Administrative Assistant, Phillip Center in University of Florida 08/2011-12/2012

Ensure efficient, effective and economical facilitation of office administration

Manage and cope with relative information about the show

Schedule appointments, interviews, conference calls and meetings

Assistant Manager, Industrial and Commercial Bank 05/2009-05/2011

Fuzhou, Jiangxi

Directly work with customers to build relationships, undercover and satisfy their needs through the sale of financial products and services

Enrich my understanding of the finance profession, also gain experience in cash handing and customer service

Familiarize myself with bank operation procedure

Tutor, Tutoring Service of China 03/2007-06/2011

Fuzhou, Jiangxi

Teach and improve students’ score in English, Chinese and piano subjects

Communicate with students in age-appropriate way to ensure class effective

Customize each student’s program to fit their needs

SKILLS

Proficient in both English and Chinese

Office (a strong ability with Word, Powerpoint and Excel)

Database

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