Resume

Lydia Diaz

Cellular 954-***-****

Email: ***********@*****.***

OBJECTIVE: To excel in a challenging, professional fast paced

environment, where my customer service, accounting and interpersonal

skills will contribute to your organizations missions statement and

leads to a fiscally and career rewarding experience based on

productivity and dedication which will lead to a regarding career for

the future.

EDUCATION: Pursing an undergrad degree in Management / Accounting

(COMPLETED OVER 96 CREDITS which includes 30 credits of Accounting,

Marketing and Management Courses)

SOFTWARE: Microsoft Office which includes Word, Excel, PowerPoint,

Outlook, Access, WordPerfect, Lotus Notes, Brio, Access, Quickbooks,

People Soft, AS 400, Roommaster 2000, Westlaw, Opera, Accurnit and JD

Edwards.

WORK EXPERIENCE:

2009 - Current- Office Manager/Bookkeeper

Answer Incoming Phone calls

Dispatch calls with technicians

Weekly Payroll and human resources

AR Collections, Billing, Payables

Control and track all company expenditures

Administrate Contact Database to maintain and update

Manage and organize the filing of confidential company documents

Communicating with external creative service providers

2005 – 2006 Crossiantime Bakery

Assistant Pastry Chef – PART TIME

Prepared Pastry Shells for Baking

Followed basic recipes on cookies / Decorating

Glazed all pastries after completed and assisted in setting up for

display

Prepared custard pies with fruits and other tarts

2003 – 2004 Deloitte & Touche

Paraprofessional

Initiative in assisting professionals in the provision of services to

the group’s clients.Processed internal billing for client acceptance

and paying invoices.

Assisted partners and managers in completing LS-1 forms, performing

conflict checks and preparing engagement letters, invoices and

engagement proposals.

Management of large volumes of documents.

Conducted research on accounting, auditing, legal and business issues.

Preparation of reports, spreadsheets and slide presentations.

Proofreading of documents.Delivered services that meet D&T engagement

leader’s specifications.

2002 – 2003 CT Corporation

Accounts Receivable / Collections- Full-Time

Contacted a minimum of over 70 clients on a daily basis, usually within

the Finance

Department, in regards to unpaid Invoices over 60 / 90 days past due

Updated our activities, special instructions and follow-up process in

JDE One World after each contact with the customer

Responded to customer requests for invoice copies of statements.

Monitoring collection of accounts, Researched payments, debit/credit

memos, invoices and pricing errors

2001 – 2002 Royal Caribbean Cruises Lines

Revenue Administrator – Full-Time

Reconciled all ships voyages weekly

Heavy problem solving with travel agents, passengers and accounting

dept.

Collected and processed overpayments (refunds) for cruises and charge

backs

Processed payments, sending and processing memos and reports for ships

before sailing

High volume of customer service

1998 – 2000 PricewaterhouseCoopers, LLP

Paraprofessional – Tax Department –Full-Time

Prepared & Processed extensions for tax returns (1099 & 1040)

Assisted with the research information for preparation of one of the

largest clients in the Southeast Region Quarterly Balance Sheet and

Cash Flow Reports

Prepared & processed correspondence to numerous clients, maintaining

client information in the Tracker Database, Created and updated Excel

Spreadsheets for various accounts

Kept track of one of the largest Client Monthly Bank Statements

Heavy volume of client billing for the South East Region (US) 400K

monthly

Compiled JP Morgan Statements on an Excel Spreadsheet on a quarterly

basis for the clients

Prepared Managers & Partners Expense Reports & Time Sheets, coordinated

extensive travel, meeting arrangements and set-up conference calls,

assisted with the preparation of PowerPoint Presentations and other

projects

Provided support to the International Tax Department staff, which

included answering the telephones, faxing, copying etc.

1996 – 1998 Ferguson Enterprises

Accounts Payables Supervisor – Full-Time

Managed and coordinated large volume of accounts payables

Processed New Credit Applications and processing NACM Applications

Prepared Audit Packages and Resolved Vendor Discrepancies

Oversaw 8 locations through out Florida

Supervised 2 employees in different locations ensuring that all vendor

discrepancies

1991 - 1996 Data Systems Maintenance, Inc

Accounting Manager - Full Time

Managed office and oversee all the receivables and payables

Processed all payments for repairs and maintained all collections

Created spreadsheets and balanced accounts

Ran the office and maintained the office supply purchases

Processed payroll on a bi-weekly basis

Contact this candidate