Customer Service Administrative Assistant

Miriame Renelique

**** ***** *** *.*., Marietta, GA 30064

Cell Phone: 954-***-**** Home: 770-***-****

****************@*****.***

OBJECTIVE

To secure a position where my training experience and skills, will offer the opportunity for contributions and growth in your organization.

EDUCATION

Everest Institute, Diploma Medical Administrative Assistance 2009-2010

SKILLS PROFILE

• Bilingual/Vital Signs

• Medisoft Software Program

• Email/Internet/Microsoft Outlook

• Filing Systems/Multi-line telephone system

• Fax, Copy, Scan

• Bookkeeping and Collection Procedures

• Patient Billing (Electronic and Manual)

• Light coding: CPT4, ICD-9 HCPCS, DRG’s

• Knowledge of Insurance Programs: HMO’s PPO’s IPA/POS, TRICARE, CHAMPVA, Medicare, Medicaid

Certification

HIPAA, CPR Certification, OSHA, CSM-1500, UB-04 2010

EMPLOYMENT HISTORY

Take Care Clinic, Walgreen, Austell, Ga

Ensure patients feels welcome while receiving care

Provided information of clinic services

Set wait time expectation

Created a calmed experience while patient received Flu vaccination

House of Inspiration Riverdale, Ga

Administrative Assistant, Internship

Filed and retrieved health insurance information and records.

Scheduled appointments, staff meeting, coordinated interviews.

Attended meetings and recorded minutes.

Fax/ scheduled events.

Target Tampa, Florida

Sept.2010-Jan.2011

May2010- July 2010

2005-2008

Cashier

Assisted with customer service and merchandise.

Stocked, refilled shelves and organized end caps and racks.

Assisted manager in Human Resource Department.

Received payment by cash, check, credit cards, vouchers, or automatic debits.

Answered customers’ questions, and provided information on procedures or policies.

Greeted customers entering establishment.

Monitored sales activities to ensure that customer received satisfactory service.

United State Department of the Interior, Labor, and Employee Relation Branch Washington, D.C. 2002-2004

Office Assistance

Sorted and entered new security cases from the Office of Personnel.

Attended meetings to record minutes.

Filed and retrieved corporate documents, records, and report.

Disturbed mail to the National Park Service for their adjudication.

Contact this candidate