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Manager Customer Service

Detroit, MI, 48223
August 31, 2012

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***** *********,*******, ** *****



OBJECTIVE To Obtain employment full time in a comfortable environment with competitive wages and to have purposeful impact in others lives..

EXPERIENCE 1/12 – Currently Detroit, MI

Administrative Director @Mt. Vernon 15125 Burt Rd.

Provided complete Administrative support.

6/2012 – 8/2012 Trinity Community Development Detroit, MI

Project Supervisor @ Mt. Vernon MBC 15125 Burt Rd.

Supervised 6 youth as we distribute information in the tri-county areas sponsored by United Way concerning Free Food programs, Mortgage Assistants and State information.

8/2011 – Currently Forgotten Harvest/Nexus Detroit, MI

Site Coordinator @ Mt. Vernon MBC 15125 Burt Rd.

Supervising Food distribution, customer registration and clean up

6/2011 – 8/2011 Trinity Community Development Detroit, MI

Project Supervisor @ Mt. Vernon MBC 15125 Burt Rd.

Supervised 22 youth for 6 weeks preparing Gardens, working with Forgotten

Harvest, and boarding up abandon house.

Providing Administrative support. Also scheduling new projects for our

groups and others

4/2010 – 6/2011 Cheribum Secruity Detroit, MI

Security Officer @ Detroit Academy of Art & Science 2260 Medbury

Assist staff with maintaining a Safe, Organized & Professional environment

Supervise & Instructing students daily to follow basic duties

Providing Administrative Support, while completing daily paperwork

Also providing assisting with any extra duties that is needed

5/2009–10/2009 WOW Ministries Inc. Detroit, MI

Office Manager/Director of Hospitality

Manage office and provide support for staff.

Prepare material for projects and program.

2006 – 2009 No Worries by Roslyn Detroit, MI

Events Planner

Plan & Organized over 20 Events

Create creative themes and prepare or order all items needed.

Host Events and manages environment.

Over 7 years of experience

2004 -2006 Resource 2 Resource Detroit, MI

Customer Service Representative

Receive customers and vendors orders.

Prepare orders for shipping & Pick-up

1999 – 2001 Howard Johnson Jefferson/ St. Aubin, Detroit, MI

Manager/Night Auditor

Handled complaints and rewards services

Provided guest services

Balanced all credit cards & Checks for the day

Work with housekeeping on schedules and inventory

1996 – 1999 The Blanche House Inn/The Castle Jefferson/McCullin, Detroit, MI

Assistant Manager

Provided Reservation & Guest services

Organized and cleaned rooms when it was needed

Preparing for large events and also providing serving services.

EDUCATION Focused to continue my further education at MaryGrove College Detroit, MI

Transferring credits towards, achieving a Masters in Sociology with a Religious undertone and Minor in Business.

2003 – 2012 Wayne County Community College

Major : Business, Received 65 credits toward program.

1990 – 1994 Pershing High School, Diploma

1991 – 1994 Golightly Technical Vocational School, Business & Accounting




WOW Ministries Board of Dir, Active member & Sunday School Teacher at

Greater Burnette Baptist Church 16801 Schoolcraft, Det, MI 48227,313-***-****

From 8/2008 to 6/2010, I was the LSCO President & Cheerleading Coach at Ernest J. Dossin Academy Detroit, MI . Under my leadership and with the help of dedicated Parents and our students, we raised $3500 in two years for school projects through Bake sales, Skating parties, and a School dances. We completed a garden with “Greening of Detroit” that yielded two crops.. Focusing on many projects was healthy and hands on for the students.

Also with our church we hosted a coat drive and gave away over 75 coats and clothes to students and community member.

In 2006-2008, I was Chairperson over Mt. Zion, United Family & Children Head Start. Also I was Vice-Chairperson on the Policy Council. From 8/2007 to 6/2008, I served as LSC0 Secretary at John Trixs Elementary/ Middle School

My skills are very diversified, my major interest is with Mentoring & Teaching with the youth, Administrating Projects and focusing on objectives that change and impact people lives on a positive level..

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