Elvia G. Islas

*** *. ***** *** *** **, Azusa, Ca. 91702

Phone (323) 286 – 9420

Objective: Seeking a position with a strong and forward thinking company.

Experience

Front Office Administrator 12/05 to 4/10 BioTab Monrovia, CA

• Front desk reception, answer, screen and forward phone calls, providing information and taking messages in a high-volume environment,

• Input data into database and issue refunds to customers.

• Handle a variety of executive & administrative tasks.

• Greeted persons entering establishment, determined nature and purpose of visit and escorted them to specific destinations.

• Customer service support.

• Maintain database, filed and records management.

• Sort incoming and outgoing mail.

• Sort products and ship items to customers.

• Provided information about establishment, such as location of departments and offices, employees with the organization and services provided.

Administrative Assistant 8/05 to 9/05 (Temp) DMS Los Angeles, CA

• Front office management & greet persons entering establishment.

• Answered, screen and forward calls to executives & administrative personnel.

• Received payments and recorded receipts for services.

• Provided assistants to executive and administrative personnel.

• Data entry

Sales Associate 6/04 to 8/05 Payless shoes Los Angeles, CA

• Provided customer support.

• General office work & cashier.

• Retail operations and office maintenance.

Library Page 5/01 to 4/04 E. LA Library E. Los Angeles CA

• Customer Service Support & general office work.

• Filed books in numerical and alphabetical order.

• Helped patrons with computer problems.

• Make special projects on Microsoft word, power point and paint.

Skills

• Telephone & Front Desk Reception

• Customer Service

• Filing, faxing and making copies for upper management

• Data Entry (50 WPM, 10-key) on database & records management

• Executive & Administrative Support

• Fluent in English & Spanish

Education

• East Los Angeles College

• Graduated from Monterey High School

References : Available upon request

Contact this candidate