SUMMARY
Proven Quality professional with expertise in quality, environmental and supplier systems management. Recognized as an effective Team Leader and Program Manager that gets the desired results on time and within budget. Possesses unique knack for successfully resolving issues with suppliers, customers and internal personnel, using strong interpersonal communication skills. Adaptive and well organized project planner.
PROFESSIONAL EXPERIENCE
Motor Components LLC, Elmira NY, 2007-Present
A manufacturer of electric fuel pumps.
Document Control Specialist
· Control all documents, procedures, Military Standards, inspection reports, Work Instructions, etc.
· Lead Auditor for Quality Standards ISO9001:2000, TS16949 and ISO 14001:2004.
· Lead in establishing ISO9001:2000.
BorgWarner Morse TEC, Ithaca NY, 1999-2006
A manufacturer of automotive transmission and engine timing chain
along with engine timing systems and components.
Sr. Quality Technician/Environmental Management Representative
· Lead Auditor for Quality Standards ISO9001:2000, TS16949 and ISO 14001:2004.
· Initiated and Conducted Customer Return meetings using the 8 Discipline, 7 Step, and other method problem solving techniques.
· Instituted the Environmental Management System at two locations meeting ISO14001 compliance that permitted continued relationships with Ford, Daimler-Chrysler, and General Motors.
· Transitioned the Quality Management System from the
Automotive Standard QS9000 to TS16949 at both facilities.
· Consulted with the BorgWarner Ithaca Technical Center in the transition to a Quality Management System that has been incorporated into the TS16949 framework.
· Established a Supplier Monitoring System and conducted
numerous on site Supplier Audits which ensured supplier compliance with ISO9001:2000 requirements.
· Launched a Layered Audit System incorporated throughout the manufacturing facility, which led to reduce product returns.
· Extensive experience in scheduling and dealing with third
party auditors on both the Quality and Environmental levels.
· Instituted Document Control systems for both ISO14001:2004
and TS16949.
Cortland Cooper Tools, Cortland NY 1989-1999
Cooper Tools is a forging company of marine tools.
ISO9001 Coordinator
· Managed the Quality System based on the ISO9001 methodology.
· Supervised 9 employees in the Quality Department.
· Conducted Internal Audits acting as Lead Auditor.
Education
Coursework in Quality Studies and Liberal Arts at Tompkins Cortland Community College and Mohawk Valley Community College.
Lead Auditor-Quality Standard ISO9001:2000
Lead Auditor-Automotive Quality Standard TS16949
Lead Auditor-Environmental Standard ISO14001
5 Why Problem Solving
Ford Global 8 D Training
Statistical Process Control
FMEA-Failure Mode & Effects Analysis
Auditor for Global Star Safety
Project Management Training
Root Cause Analysis
Hazardous Waste Manifesting
Microsoft Word
Microsoft Excel
Microsoft Access
Power Point
Visio Process Mapping
ASQ-Certified Quality Technician
References: Upon Request