Andrea Castillo

***** ***********

Houston, Texas 77089

Phone: 832-***-****

Email: mubpts@r.postjobfree.com

Objective

To secure a challenging position that allows me to contribute my customer service skills, office support, and computer skills.

Experience

Baylor College of Medicine Admin. Support Coordinator III

Houston, Texas 02/2007 – 10/2010

• Admin support for ten pediatric faculty members.

• Maintain each of the faculties’ calendars.

• Organize meetings and conferences for faculty.

• Submit travel and travel reimbursements using SAP.

• Creates check requests, and cash reimbursements using SAP.

• Orders supplies and equipment using PeopleSoft and SRM for the faculty, their lab researchers, and techs.

• Timekeeper for faculty, researchers, and techs.

• Prepare and submit credentialing applications for faculty.

Baylor College of Medicine Admin. Support Coordinator II

Houston, Texas 11/2005 – 02/2007

• Answering main line for department and routing all incoming calls to appropriate faculty and staff.

• Administrative support for two doctors verifying patient insurance, scheduling

appointments in IDX (PMWEB)

• Organizing patient’s charts, and working the front desk in Baylor Clinic two days

of the week.

• Support for department of Neurosurgery, creating and tracking all purchase orders, creating check request, patient reimbursements, and submitting travel reimbursements for faculty.

• Coordinating resident’s selective and elective courses for department.

Baylor College of Medicine Office Support / SRM Helpline

Houston, Texas 09/2004 – 11/2005

• Front desk / office support for BCM Purchasing Department

• BCM Purchasing switchboard operator.

• Greeted all incoming purchasing visitors.

SRM Hotline Operator

• Assisted with the roll out of the Supplier Relationship Management (SRM).

• Answered all questions pertaining to SRM and guided end users through the Cprocess of creating shopping carts.

Rustin Transportation Administrative Assistant

Houston, Texas 07/2000 – 10/2004

• Scheduled service department manager’s appointments, answering phones, greeted clients and vendors, entered work orders, and dispatched road service.

• Tracked maintenance and major repairs for one hundred sixty tractors, two hundred fifteen trailers, and all heavy duty equipment.

• Purchased parts for all equipment and office supplies.

Hilton Hobby Airport Front Desk, PBX Operator

Houston, Texas 06/2001 – 02/2002

• Checked guest In/Out of hotel

• Back up guest services operator answering hotel switchboard

• Created reservations for incoming guests

Skills

Knowledge of SAP and SRM,

Microsoft Word, Outlook, Power Point, Excel,

Piccar Parts, IDX (PMWeb), and PeopleSoft.

Contact this candidate