Senior Internal Auditor

**** ******** ***** **** *’ Lakes, Florida ***** 813-***-**** *******@*****.***

Annamarie J. Lee

Overview Retail Internal Audit professional highly skilled in the identification of risk causing behaviors, developing teams, improving awareness and knowledge in stores, and shrink reduction. Passionate people developer with a track record of promoting subordinates, improving team performance and fostering a learning environment. Recognized for building effective working relationships across business groups and from the hourly associate up to the executive level. Knowledgeable, organized, effective communicator who works well autonomously and in groups. Willing to relocate.

Experience September 2001 – January 2009 The Pep Boys Philadelphia, PA

Loss Prevention Auditor

 Reduced shrink by .5% or $2 million in 2008 and .4% annually in previous years by identifying shrink causing factors in 114 stores through audits, analysis, investigations and surveillance; additionally, utilized to resolve special corporate investigations

 Designed and conducted training programs and workshops to improve awareness and knowledge of shrink causing behaviors, for all levels of store, field and corporate business partners

 Designed the Coaches program for the annual RGIS inventory process

 Identified and investigated associate dishonesty through audits, reporting and store visits

 Analyzed Exception Based Reporting to identify potential loss

 Created, designed and tested new policies, programs and systems with corporate business departments, to improve business processes

 Managed travel and scheduling of workload for assigned territory of 114 stores

 Provided weekly shrink and audit reporting to the Divisional VP of Stores and Operational staff

 Four time recipient of the coveted Directors Award given for outstanding achievement in partnership, work ethic and building effective working relationships

November 1995 – September 2001 Gap Inc. San Bruno, CA

Senior Operational Auditor

 Hired, trained and managed a team of six operational auditors who were responsible for conducting audits, identifying risk and improving associate awareness in over 500 Stores across 37 states; consistently improved annual team performance

 Promoted two auditors to corporate positions and received the 2000 Loss Prevention People Development Award

 Identified and Investigated associate dishonesty

 Through effective communication with corporate and field partners, led efforts to design special projects from inception resulting in cost savings and improved profitability throughout chain

 Partnered with Store Operations to develop Policy and Procedure for the US, Canada and Puerto Rico

Operational Auditor

 Conducted audits and influenced store management and associates to reduce shrink causing behaviors in 30 states

 Promoted to Senior Auditor for cultivating an atmosphere of expertise and for consistent display of effective leadership, training, communication, and creativity in resolving complex business issues and reducing exposure to loss

Store Manager

 Managed a $7 million location with 50 associates and seven managers

 Delivered consistent comp sales increases and shrink reductions through awareness training and improved standards.

 Selected as District Operational Expert by District Manager; conducted audits throughout district, improved peers’ operational knowledge by cultivating an atmosphere transfer , and reduced district shrink

1979 – November 1995 Mervyn’s Department Stores California

Education and Training  Beginner Interview and Telephone Interview Techniques: Wicklander-Zulawski & Associates

 Diversity, Valuing Employee Differences: Gap Inc. modeled after Dale Carnegie

 Exception Based Reporting (XBR)

 Loss Prevention Management Systems (LPMS) Case Management

 Antelope Valley High School

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