CUSTOMER SERVICES

[OWINJE OLUFEMI TOSAN] [*********@*****.***]

[832-***-****]

[300 labor street #2306]

Objectives

[A challenging position as a ticket agent where I can develop customer service skills while helping others. Extensive experience in customer service. Proficient with numerous computer environments and applications.

Education

[ACCOUNTING]

[HIGHTER NATIONAL DIPLOMAL]

Experience

Assisted passengers with travel questions and screened boarding passes at departure gate. Responsible for announcing fight schedule changes, meal inventory, and ticket count.

Responsible for handling guest inquiries, checking guests into rooms, scheduling room reservations, and daily set up of hotel conference rooms.

Duties included greeting customers, helping customers with hardware purchasing needs, using computerized database to order specialty items, and securing the store at close.

Skills

Basic Concept in IT

Microsoft Office Packages 2000 XP/Vista (Ms. word, Ms. Excel spread sheet documentation, Ms. PowerPoint,Hibus,Orbit,Future Realm ,Peachtree software.)

HP ( GET IT)

Graduate Entrepreneur Training On Information Technology

Project management (PMP)

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